Hunt Group Timer; Logging In And Out Of Hunt Groups - Mitel 3000 Administrator's Manual

Mitel 3000 Australia Administrator's Manual
If the group is busy a programmable option is provided so that the call can either be rejected or
Call Waiting presented. See the 'Accept on Busy' Option in ISDN programming in the Line
Programming section.
Note: Linear is when calls are always presented to the first available extension in the Group.
Note: Circular is when calls are always presented to the next available extension in the Hunt
Group.
Note: Longest Idle is when calls are presented so that they are evenly distributed to all
extensions in the group. Calls are presented to the free extension with the longest time interval
after handling an incoming call.
Example of Call Handling with a Hunt Group:
Three extensions are required in a Hunt Group and calls to this group to go to voice mail if the
last extension to ring does not answer.
The three extensions must be programmed into a Hunt Group. Then programme this group
with a voice mailbox. Programme a Line to call this Hunt Group. The timers Divert No Answer
(15 seconds) and Hunt Group Timer (15 seconds) can be adjusted to suit the group.
The way Mitel 3000 will handle this call is:
The call will ring first extension on the group. When the Hunt Group Timer expires it will go to
the second extension on the group. When the Hunt Group Timer expires again it will go to the
third and last extension on the group. The divert on no answer will apply and the call will go to
the mailbox for that Hunt Group.
Note: When a Standard Phone has been assigned to multiple hunt groups, the code to log
in/out of individual hunt groups is 723 followed by the group number (180-199).

Hunt Group Timer

This timer determines how long a call rings an extension in a hunt group before it is presented
to the next extension in the group.
•
From the programming extension, press the PROGRAM key.
•
Press the Scroll Down key ( ) until "System Programming" is displayed.
•
Select "System Programming".
•
Enter the System Programming Password and select "System".
•
Press the Scroll Down key ( ) until "Timers" is displayed.
•
Select "Timers".
•
Press the Scroll Down key ( ) until "Hunt Timer" is displayed.
•
Select "Hunt Timer".
•
Enter the time required in seconds (001 - 300).
•
Press "Confirm".
The timer is set at 15 seconds by default.

Logging In and Out of Hunt Groups

When an extension is programmed as a member of a hunt group the option to log in or out is
shown on the display of the phone.
When "Log In/Out" is selected you are presented with a menu showing the groups that you are
a member of. Those with a solid diamond are the groups you are logged in to. Select the
extension you want to log in to or out of.
Note: When a standard analog phone has been assigned to a hunt group, the code to log
in/out to the hunt group is 723 followed by the group directory number (180 - 199).
To log in to all groups you are a member of dial 723
To log out of all groups you are a member of dial 723
Note: The Log In/Out can take up to 1 minute to be displayed on the Feature Phone screen.
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