Storing And Redialling Caller Numbers (Cli Store) - Mitel 3000 Administrator's Manual

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From the Programming Extension, press the PROGRAM Key
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Press the Scroll Down Key ( ) until 'System Programming' is displayed
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Select 'System Programming'
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Enter the System Programming Password
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Select 'Lines'
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Press the Scroll Down Key ( ) until 'CLI Programming' is displayed
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Select 'CLI Programming.'
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Select an Index Number (001 - 100)
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Enter the caller telephone number
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Press 'Confirm'
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Enter the name to be associated with the number. Refer to page 18 for help on how
to enter names
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Press Confirm
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Select the option 'Day Mode', 'Night Mode' and 'Day and Night Mode'
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Select the required option of 'Extension', 'Group', 'Auto-Attendant' or 'Courtesy
Service'
Note: CLI Store routing will take precedence over MSN/DDI routing or normal call routing.
Note: When selecting 'Extension', only one extension can be selected. If more than one
extension is required, then a group would have to be programmed with the required
extensions in the group.
STORING AND REDIALLING CALLER NUMBERS (CLI
STORE)
The CLI Store automatically stores information about the last 430 unanswered calls to the
system (answered calls can also be stored). The information stored is the caller telephone
number, and the date and time of the call. Information is not stored for calls that withheld or
unavailable numbers. When a new record is received and the memory is full the oldest record
is discarded from memory.
The CLI Store can be allocated as one central store of data on calls ringing the incoming
groups. This store alerts extension 20 (default), by means of a display prompt, that new
calls have been stored. You can also program all 40 extensions to store up to ten numbers
each.
To examine and redial stored caller numbers
Select 'Call Log - Personal' to examine the numbers in the personal store of your Feature
phone.
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Select 'Call Log - System' to examine the system store. This can be selected from
any extension
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You will see the following information:
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The number and time of the last three calls received are displayed
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If the call was answered the display will show an 'A' on the right-hand side of
the record. If the call was not answered, the 'A' will not be displayed
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If an 'R' is displayed on the right-hand side of a record, this indicates that the
number has been redialled.
The date information, for the displayed calls are shown for a few seconds instead of the time.
You may scroll through the stored numbers by using the Scroll Up ( ) and Scroll Down Key
( ) situated below the display
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If you press the display Key beside a particular record the system
automatically selects a free Line and dials the displayed number.
extension is restricted from dialling, or if there is no Line available, you will
hear a busy tone.
Mitel 3000 Australia Administrator's Manual
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