Troubleshooting - Compaq 230039-001 - StorageWorks NAS Executor E7000 Model 904 Server Maintenance And Service Manual

Troubleshooting

This chapter provides specific troubleshooting information for the HP StorageWorks NAS
e7000 v2. Use it to find details about server startup and operation errors.
For information on LEDs and switches specific to the server, refer to Chapter 4, "Connectors,
LEDs, and Switches."
For a more detailed discussion of troubleshooting techniques, diagnostic tools, error messages,
and preventative maintenance, refer to the Servers Troubleshooting Guide included on the
Documentation CD that ships with the server.
This chapter includes the following topics:
You are provided with initial instructions on what to try and where to go for help for the most
common problems encountered during the initial Power-On Self-Test (POST). A successful
startup requires the server to complete this test each time you power up, before the server can
load the operating system and start running software applications.
If the server does not power up after you have performed initial troubleshooting procedures,
use the tables in this section to identify possible reasons for the problem, possible solutions,
and references to other sources of information.
Once the server has passed the POST, you may still encounter errors, such as an inability to
load your operating system. You are provided with instructions on what to try and where to go
for help when you encounter errors after the server completes the POST.
NAS e7000 v2 Maintenance and Service Guide
WARNING: There is a risk of personal injury from hazardous energy levels. The installation
of options and the routine maintenance and service of this product shall be performed by
individuals who are knowledgeable about the procedures, precautions, and hazards
associated with equipment containing hazardous energy circuits.
When the Server Does Not Start
Diagnostic Steps
Problems After Initial Boot
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