Compaq 230039-001 - StorageWorks NAS Executor E7000 Model 904 Server Maintenance And Service Manual page 122

Troubleshooting
Table 38: Is the System Power LED Green?
Answer
No, it is off
Yes
Note: For LED locations and functions, refer to Chapter 4, "Connectors, LEDs, and Switches." For
cabling configurations, refer to the setup and installation guide.
Table 39: Is the External Health LED Green?
Answer
No, it is
amber
No, it is red
Yes
Note: For LED locations and functions, refer to Chapter 4, "Connectors, LEDs, and Switches." For
cabling configurations, refer to the setup and installation guide.
122
Possible Reasons
Power On/Standby button has not been
pressed firmly.
A power supply problem exists. The
power supply may not be connected or
inserted properly, it may have a
damaged connector, or it may have
failed.
The system may have experienced a
short.
The front panel LED assembly has failed.
If the system power button LED is green, refer to
Possible Reasons
One power supply has failed; therefore,
power supply redundancy is lost.
All installed power supplies have
experienced a failure.
If the external health LED is green, refer to
Possible Solutions
Firmly press the power button.
Be sure that the power supply is
undamaged, the power supply is
fully seated, and the power supply
LED is green.
Check for bent connector pins and
improperly seated expansion
boards.
Be sure that the front panel LED
assembly cable is connected to the
power backplane.
Table 39.
Possible Solutions
Be sure that each installed power
supply is securely connected to an
AC power source.
Locate the amber power supply LED
to identify the failed power supply.
Contact your authorized service
provider for replacement parts and
service.
Remove all AC power from power
supplies and reconnect to clear the
error condition.
Replace the power supply.
Table 40.
NAS e7000 v2 Maintenance and Service Guide