Compaq 157770-001 - DAT Drive 20/40 Tape User Manual
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Compaq 157770-001 - DAT Drive 20/40 Tape User Manual

Storageworks dat sas tape drives
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HP StorageWorks
DAT SAS Tape Drives
User Guide
Part number: DW092-90905
Second edition: September 2009

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Summary of Contents for Compaq 157770-001 - DAT Drive 20/40 Tape

  • Page 1 HP StorageWorks DAT SAS Tape Drives User Guide Part number: DW092-90905 Second edition: September 2009...
  • Page 2 Legal and notice information © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents About this guide ................... 9 Intended audience ........................9 Related documentation ........................ 9 Document conventions and symbols ....................9 HP technical support ......................... 10 Registering your tape drive ......................10 Subscription service ........................11 HP websites ..........................11 Documentation feedback ......................11 1 Before you start ................
  • Page 4 4 Installing an external SAS tape drive ........... 39 Make sure you have the correct cable ..................39 Connecting the tape drive to an external SAS port, Option 1 ............41 Connecting to an internal SAS port, Options 2 and 3 ..............44 PCI slots ..........................
  • Page 5 HP Library & Tape Tools ...................... 75 Installing L&TT ........................75 Running L&TT ........................75 Troubleshooting with Library & Tape Tools ................76 Performance Assessment Tools ....................77 Optimizing performance ..................... 77 10 Troubleshooting ................79 General Procedure ........................79 Problems with cartridges ......................
  • Page 6 Figures Front view of HP StorageWorks DAT 320 tape drive ............ 13 Front view of HP StorageWorks DAT 160 tape drive ............ 14 Supplied cable ....................... 22 Selecting the correct cabling option for an internal tape drive ........23 Attaching mounting screws ..................25 Installing tape drive ....................
  • Page 7 Securing the blanking plate ..................53 Connecting the cables to the DAT 320 tape drive ............54 Connecting the cables to the DAT 160 tape drive ............54 Front panel, HP StorageWorks DAT 320 external drive ..........59 Front panel, HP StorageWorks DAT 160 external drive ..........60 Inserting an 8 mm cartridge into an HP StorageWorks DAT 320 external drive ....
  • Page 8 Tables Document conventions ....................9 Cabling options with the SAS internal tape drive ............15 Cabling options with the SAS external tape drive ............15 Power requirements for SAS tape drives ..............16 Cables for the SAS internal tape drive ............... 22 Cables for the SAS external tape drive ...............

  • Page 9: About This Guide

    About this guide This guide provides information about: • Installing the HP StorageWorks DAT tape drive • Using the HP StorageWorks DAT tape drive • Troubleshooting the HP StorageWorks DAT tape drive Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks DAT tape drive.

  • Page 10: Hp Technical Support

    Convention Element • Code variables text Monospace, italic • Command variables text Emphasized monospace text Monospace, bold WARNING! Indicates that failure to follow directions could result in bodily harm or death. CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions.

  • Page 11: Subscription Service

    To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions,...
  • Page 12 About this guide...

  • Page 13: Before You Start

    1 Before you start In this chapter: • “HP StorageWorks DAT models” on page 13 • “Which operating systems are supported?” on page 14 • “Supplied cables” on page 14 • “Using the HP StorageWorks Tape CD-ROM” on page 16 HP StorageWorks DAT models This guide describes how to install and operate the following HP StorageWorks DAT SAS tape drive models:...

  • Page 14: Which Operating Systems Are Supported

    1. Clean LED 4. Ready LED 2. Tape LED 5. Eject button 3. Drive LED Figure 2 Front view of HP StorageWorks DAT 160 tape drive Which operating systems are supported? HP StorageWorks DAT drives can be connected to servers running under Windows®, Linux and other major operating systems.

  • Page 15: External Drives

    • If the host SAS controller has a mini-SAS connector, the supplied cable may be used to connect the tape drive. • If it has a SAS Infiniband-style connector, you must purchase a different cable. Table 2 Cabling options with the SAS internal tape drive Connector type Cable required To a dedicated HBA (recommended installation)

  • Page 16: Power Requirements

    CAUTION: HP SAS cables contain four data paths, which normally support up to four hard disks. When used to connect to the host SAS controller, both the HP SAS Infiniband and the HP Mini-SAS split cables divert one of these data paths to the tape drive, which means that the data path is no longer available for a hard disk drive.
  • Page 17 • Install your product, which includes access to drivers, and performance information and tools • Learn about your product • Register your product • Buy media online • Troubleshoot with HP Library & Tape Tools DAT SAS Tape Drives...
  • Page 18 Before you start...

  • Page 19: Drivers And Backup Software

    2 Drivers and backup software In this chapter: • “Install drivers ” on page 19 • “Upgrade backup software” on page 20 Install drivers Installing on Windows One driver is required in order to use HP StorageWorks DAT SAS tape drives. hpdat: This is the HP Tape driver that works with all HP DAT products.

  • Page 20: Upgrade Backup Software

    Cancel the wizard and insert the HP StorageWorks Tape CD-ROM. Select the install drivers link on the CD-ROM. Run the automated installer and follow the process to load the onto the system. On completion of the installation the tape drive will be ready to use. Upgrade backup software For optimum performance it is important to use a backup application that is appropriate for your system's configuration.

  • Page 21: Installing An Internal Dat Tape Drive

    3 Installing an internal DAT tape drive In this chapter: • “Make sure you have the correct SAS cable” on page 21 • “Prepare mounting bay” on page 23 • “Attach mounting hardware” on page 24 • “Install drive” on page 25 •...

  • Page 22: Supplied Cable

    1. Mini-SAS connector to server 4. Unused second branch on supplied cable 2. SAS connector to tape drive 5. Tie wrap 3. Power connector to server's power supply 6. Cover on unused SAS connector Figure 3 Supplied cable The cable supplied with the tape drive is suitable for connecting to a dedicated HBA. An alternative option for HP ProLiant servers is to connect to the server's SAS controller.

  • Page 23: Prepare Mounting Bay

    Server has spare OPTION 1 separate HBA for (Recommended) dedicated tape Connect to support? dedicated HBA Server has spare PCI slot for addition Install new HBA of dedicated HBA? Host HBA OPTION 2: Host HB has supports tape Connect to spare spare SAS port? drive? port...

  • Page 24: Attach Mounting Hardware

    CAUTION: Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available. If not, after you have disconnected power from the server and removed the cover, touch a bare metal part of the chassis. Similarly, touch a bare metal part of the drive before installing it. Refer to your server documentation for detailed instructions and assemble the necessary tools and materials.

  • Page 25: Install Drive

    1. M3 mounting screws 2. M3 offset mounting screws Figure 5 Attaching mounting screws Install drive CAUTION: Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available. If not, after you have disconnected power from the server and removed the cover, touch a bare metal part of the chassis.

  • Page 26: Connect Sas And Power Cables

    Figure 6 Installing tape drive If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive. Do not secure the drive at this point because you may have to move the drive to get the cables into place.

  • Page 27: Supported Cable Configurations

    1. Mini-SAS connector to server 4. Unused second branch on supplied cable 2. SAS connector to tape drive 5. Tie wrap 3. Power connector to server's power supply 6. Cover on unused SAS connector Figure 7 Supplied cable Supported cable configurations The internal tape drive may be installed in one of three configurations: •...

  • Page 28: Option 1: Connect To A Dedicated Hba (All Hp Proliant Servers And All Non-Hp Servers)

    The server/tape drive matrix shows top-level compatibility. Be sure to click on the box for your combination of server and tape drive to display a further page with detailed connectivity inform- ation. Option 1: Connect to a dedicated HBA (all HP ProLiant servers and all non-HP servers) The following instructions are valid ONLY IF you have purchased and installed an additional HBA.

  • Page 29: Option 2: Connect Cable To Spare Port On Host Sas Controller

    Connect the SAS data cable to the tape drive, as illustrated below. Connect a spare power cable from the server's internal power supply to the power connector on the SAS data cable. Figure 9 Connecting cables to the DAT 320 tape drive Figure 10 Connecting cables to the DAT 160 tape drive 1.

  • Page 30: Cabling To The Spare Sas Port (Some Hp Proliant Servers)

    If the internal port on the host SAS controller has a mini-SAS connector, use the supplied cable. This is a split cable, but the second branch is not required. Do NOT remove the tie wrap and cover on the spare connector. If the internal port on the host SAS controller has an Infiniband-style connector, you must purchase a separate cable.

  • Page 31: Option 3: Connect Cable To Port On Host Sas Controller And Replace Existing Sas Cable

    Connect the SAS data cable to the tape drive, as illustrated below. Connect a spare power cable from the server's internal power supply to the power connector on the SAS data cable. Figure 12 Connecting cables to the DAT 320 tape drive Figure 13 Connecting cables to the DAT 160 tape drive 1.
  • Page 32 IMPORTANT: This installation uses the HP SAS split cable to replace the existing SAS cable from the host SAS controller to the server's SAS hard disk drive bays. It diverts the wiring from one of the hard disk drive bays to the tape drive. You should be aware that you may lose the use of a hard disk drive bay with this cabling solution.

  • Page 33: Removing The Existing Sas Cable

    Remove the existing SAS cable. 1. Host SAS controller (HBA) 3. Rear of server 2. Cable to be removed 4. Front of server Figure 14 Removing the existing SAS cable DAT SAS Tape Drives...

  • Page 34: Cable Routing With Replacement Hp Mini-Sas Or Infiniband Cable

    Connect the replacement HP mini-SAS or Infiniband cable to the host SAS controller, as shown below. Figure 15 Cable routing with replacement HP mini-SAS or Infiniband cable 1. Replacement cable 4. SAS connector to tape drive 2. Connect replacement split SAS cable to host HBA 5.

  • Page 35: Connecting Cables To The Dat 320 Tape Drive

    Connect the SAS data cable to the tape drive, as illustrated below. Connect a spare power cable from the server's internal power supply to the power connector on the SAS data cable. Figure 16 Connecting cables to the DAT 320 tape drive 1.

  • Page 36: Secure The Drive

    Secure the drive Secure the drive, as described in your server documentation. The following diagrams are examples only. 2. server latch, push down to lock the tape drive 1. plastic rail into position Figure 18 Securing drive example 1, mounting hardware used 1.

  • Page 37: Reboot The Server

    Reboot the server Reboot the server to power up the tape drive and server. Watch the boot screen carefully after installation. If there are any error or unexpected messages go back and check the SAS cabling carefully. • Have you installed/replaced the SAS cable correctly? •...
  • Page 38 Installing an internal DAT tape drive...

  • Page 39: Installing An External Sas Tape Drive

    4 Installing an external SAS tape drive Please refer to “Installing an internal DAT tape drive” on page 21, if you are installing an internal DAT tape drive. In this chapter: • “Make sure you have the correct SAS cable” on page 39 •...

  • Page 40: Cables For The Sas External Tape Drive

    Cable purchasing and installation decisions require a clear understanding of your server's current SAS configuration. 2–meter and 4–meter cables are available with either mini-SAS or Infiniband-style connectors. Table 6 Cables for the SAS external tape drive Connector Type Cable required HP SAS Mini–SAS external cable: 406592–001 (2 meter), To an external Mini-SAS connector 406592–002 (4 meter)

  • Page 41: Connecting The Tape Drive To An External Sas Port, Option 1

    Server has spare separate HBA for dedicated tape support? OPTION 1 Server has spare (Recommended) PCI slot for addition Install new HBA Connect to of dedicated HBA? external HBA Host HBA Host HBA has supports tape active external drive port? Server has spare PCI slot for cable?

  • Page 42: Supplied Sas External Cable (Connect To External Port)

    Figure 21 Supplied SAS external cable (connect to external port) Power off the server. If installing a new HBA, follow the instructions supplied with the HBA to install it and its driver. Connect the SAS cable to the external SAS connector on the new HBA. 1.

  • Page 43: Connecting The Cables To The Dat 320 Tape Drive

    Connect the SAS cable to the tape drive. Attach the supplied power cord to the tape drive and the mains power outlet. 1. SAS connector 3. Power on/off button 2. Power cord Figure 23 Connecting the cables to the DAT 320 tape drive 1.

  • Page 44: Connecting To An Internal Sas Port, Options 2 And 3

    Connecting to an internal SAS port, Options 2 and 3 For instructions on connecting the SAS tape drive to an external SAS port, see “Connecting the tape drive to an external SAS port” on page 41. If your server does not have an external SAS port, you can connect the external tape drive to an internal port on the host controller or new HBA.

  • Page 45: Connect Sas Cable To Internal Sas Port

    WARNING! To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive. Before you remove the cover, ensure that you have sufficient spare PCI slots to complete the installation.

  • Page 46: Cabling To The Spare Sas Port On Host Controller

    CAUTION: Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available. If not, after you have disconnected power from the server and removed the cover, touch a bare metal part of the chassis. Similarly, touch a bare metal part of the drive before installing it. Power off the server.

  • Page 47: Securing The Blanking Plate

    Make sure the blanking plate is secure on the rear panel and replace the cover on the server. Figure 27 Securing the blanking plate IMPORTANT: On some servers, even those with latch-mounted arrangements, it is necessary to use the supplied screw to secure the blanking plate. Connect the other end of the SAS cable (threaded through the blanking plate to the outside of the server) to the connector on the rear of the tape drive.

  • Page 48: Connecting The Cables To The Dat 320 Tape Drive

    Plug the supplied power cord securely into the socket on the rear panel of the drive and plug the other end of the power cord into the power outlet. 1. SAS connector 3. Power on/off button 2. Power cord Figure 28 Connecting the cables to the DAT 320 tape drive 1.

  • Page 49: Option 3: Connect Cable To Port On Host Sas Controller And Replace Existing Sas Cable

    Option 3: Connect cable to port on host SAS controller and replace existing SAS cable IMPORTANT: This installation uses the appropriate Infiniband or Mini-SAS cable to replace the existing SAS cable and requires a spare PCI slot on the rear of the server to accommodate the cable. Always refer to http://www.hp.com/go/connect BEFORE installing your tape drive.

  • Page 50: Removing Existing Sas Cable

    Remove the existing SAS cable. 1. Host SAS controller (HBA) 3. Rear of server 2. Cable to be removed 4. Front of server Figure 30 Removing existing SAS cable Remove a blank PCI slot cover on the rear panel of the server. This must be wide enough to accommodate the external tape drive connector on the SAS cable.

  • Page 51: Feeding Sas Cable Through Empty Slot From Inside Of Server

    Feed the external tape drive connector and cable through the empty slot from the inside of the server. 1. Appropriate HP Infiniband or mini-SAS split cable 4. internal connector for SAS HBA with attached blanking plate 2. empty slot 5. internal connector for disk bay 3.

  • Page 52: Sas Cable Routing

    Connect the replacement cable to the host SAS controller and attach the other end to the connector for the highest-numbered disk bays. SAS Cable 1. Replacement Infiniband or Mini-SAS cable 3. Connect replacement SAS cable to disk bays 2. Connect replacement SAS cable to host SAS HBA Figure 32 SAS cable routing Installing an external SAS tape drive...

  • Page 53: Securing The Blanking Plate

    Make sure the blanking plate is secure on the rear panel and replace the cover on the server. Figure 33 Securing the blanking plate IMPORTANT: On some servers, even those with latch-mounted arrangements, it is necessary to use the supplied screw to secure the blanking plate. Connect the other end of the SAS cable (threaded through the blanking plate to the outside of the server) to the connector on the rear of the tape drive.

  • Page 54: Connecting The Cables To The Dat 320 Tape Drive

    Plug the supplied power cord securely into the socket on the rear panel of the drive and plug the other end of the power cord into the power outlet. 1. SAS connector 3. Power on/off button 2. Power cord Figure 34 Connecting the cables to the DAT 320 tape drive 1.

  • Page 55: Reboot The Server

    CAUTION: Never use a cable where power is supplied through the SAS connector because this may damage the drive. For external drives, always use the supplied power cable. If you have lost the use of a disk bay, we strongly recommend that you attach a sticker to the blanking plate of the disk bay to show that it is disconnected.
  • Page 56 Installing an external SAS tape drive...

  • Page 57: Verify Installation

    5 Verify installation Once you have installed the drive hardware, check that drivers have been installed correctly and you have the correct version of backup software, and verify that the tape drive is functioning properly before you store your valuable data. NOTE: Certain backup applications require you to use their own Tape driver instead of the HP Tape driver.
  • Page 58 Verify installation...

  • Page 59: Operating Your Tape Drive

    6 Operating your tape drive In this chapter: • “Front panel, DAT 320 tape drives” on page 59 • “Front panel, DAT 160 tape drives” on page 60 • “LED sequences, DAT 320 and DAT 160 tape drives” on page 60 •...

  • Page 60: Front Panel, Dat 160 Tape Drives

    Front panel, DAT 160 tape drives 1. cartridge slot 5. drive LED 2. power LED (external drives only) 6. ready LED 3. clean LED 7. eject button 4. tape LED Figure 37 Front panel, HP StorageWorks DAT 160 external drive LED sequences, DAT 320 and DAT 160 tape drives The LED sequences in the following table relate to the Clean, Tape, Drive and Ready LEDs.
  • Page 61 LED Sequence Cause Action required The drive is ready Ready is ON. None. This is normal. for operation. None. The drive is carrying Ready FLASHES. out a normal activity If the drive is upgrading firmware, do not reset or power (read, write).

  • Page 62: Encryption Led, Dat 320 Models Only

    Encryption LED, DAT 320 models only The encryption LED is blue and is off, on or flashing, as described in the following table. The state of the other LEDs depends upon the activity, as described below. Table 8 Encryption LED, DAT 320 tape drives Encryption LED Drive LED (Amber) Ready LED (Green)

  • Page 63: Loading And Unloading

    Loading and unloading Inserting cartridges 1. cartridge slot 2. arrow indicates leading direction Figure 38 Inserting an 8 mm cartridge into an HP StorageWorks DAT 320 external drive Insert a compatible cartridge into the slot on the front panel. As the cartridge is inserted, the drive takes it and performs a load sequence.

  • Page 64: Removing Power From The Drive

    Press the Eject button on the front panel. 1. eject button Figure 39 Ejecting a DAT 320 cartridge from an HP StorageWorks DAT 320 external drive The drive completes any task it is currently performing, winds the tape to the beginning, and ejects the cartridge.

  • Page 65: Use The Correct Media

    7 Use the correct media For best performance we recommend HP branded media. Order online at: http://www.hp.com/go/ storagemedia. In this chapter: • “Data cartridges” on page 65 • “DAT 320 tape drives and encryption” on page 66 • “Write-protecting cartridges” on page 68 •...

  • Page 66: Tape Drive/Media Compatibility

    Tape drive/media compatibility For optimum performance and storage capacity, use tape cartridges that match your drive's format, and normally use only one cartridge per day. Ideally, use: • HP's DAT 320 cartridges with DAT 320 tape drives • HP's DAT 160 cartridges with DAT 160 tape drives The compatibility between drive models and cartridges is summarized in Table 9 on page 66.

  • Page 67: When Should I Use Encryption

    When should I use encryption? Your company policy will determine when you need to use encryption. For example, it may be mandatory for company confidential and financial data, but not for personal data. Company policy will also define how encryption keys should be generated and managed. Backup applications that support encryption will generate a key for you or allow you to enter a key manually.

  • Page 68: Does Encryption Affect Tape Drive Performance

    Does encryption affect tape drive performance? Hardware encryption can be used with or without compression and without speed or capacity penalties. Does the tape drive encrypt media in an earlier DAT format? No. Encryption is supported only on DAT 320 GB media. DAT 320 GB TB tapes encrypted on DAT 320 tape drives can be read on any compatible DAT 320 tape drive that supports hardware encryption.

  • Page 69: Cleaning Cartridges

    1. tab closed, cartridge write-enabled 2. tab open, cartridge write-protected Figure 40 Write protecting a cartridge Cleaning cartridges You must use the correct type of cleaning cartridge for your tape drive, see Table 10 on page 69. DAT 320 tape drives: Only clean the tape drive when the Clean LED is flashing. All other models: HP recommends weekly cleaning of the tape drive using an HP cleaning cartridge.

  • Page 70: Expired Cleaning Cartridges

    the drive. Replace the cleaning cartridge when all the boxes are checked. New cleaning cartridges are available from HP. Insert a cleaning cartridge into the drive. The tape drive automatically loads the cartridge and cleans the heads. The Clean LED remains flashing and the Ready LED starts to flash. At the end of the cleaning cycle, the Clean LED turns off and the drive ejects the cartridge.

  • Page 71: Using Hp Obdr

    8 Using HP OBDR In this chapter: • “Compatibility” on page 71 • “What does HP OBDR do?” on page 71 • “Remote disaster recovery (ProLiant servers only)” on page 72 • “Testing for compatibility” on page 72 • “Running HP OBDR”...

  • Page 72: Remote Disaster Recovery (Proliant Servers Only)

    Remote disaster recovery (ProLiant servers only) The HP Remote Insight Lights-Out Edition (RILOE) on ProLiant servers gives the IT Administrator the ability to completely recover a failed server at a remote location without physically traveling to where the server resides. The on-site non-technical person need only insert the bootable cartridge into the tape drive when asked to do so by the administrator.

  • Page 73: If Restore Fails

    Hold down the eject button on the tape drive and keep it pressed down while power cycling the tape drive. This activates the HP One-Button Disaster Recovery process. Release the button as soon as the LEDs flash in OBDR sequence, which is: The Ready light shows a repeated pattern of flashing-steady on-flashing.
  • Page 74 Using HP OBDR...

  • Page 75: Diagnostic Tools And Performance

    9 Diagnostic Tools and Performance In this chapter: • “Diagnostic tools” on page 75 • “Performance Assessment Tools” on page 77 Diagnostic tools HP Library & Tape Tools HP StorageWorks Library & Tape Tools (L&TT) is the recommended diagnostic and support tool for your HP tape storage product.

  • Page 76: Troubleshooting With Library & Tape Tools

    Wait for L&TT to scan and find your devices. Select the device you want to work with. 2. General information about the product and its 1. A visual representation of the product configuration 3. Cartridge information, if a data cartridge is 4.

  • Page 77: Performance Assessment Tools

    Performance Assessment Tools You can use our free, standalone performance assessment tools to check tape performance and test whether your disk subsystem can supply data at the maximum transfer rate. The tools are located online at http://www.hp.com/support/pat along with a complete guide to understanding the performance needs of your backup system and recommendations on finding and fixing performance issues.
  • Page 78 Diagnostic Tools and Performance...

  • Page 79: 10 Troubleshooting

    10 Troubleshooting In this chapter: • “General Procedure” on page 79 • “Problems with cartridges” on page 80 Many users can use HP Library & Tape Tools to help them diagnose problems, see “Diagnostic tools” on page 75. We also recommend the detailed troubleshooting guide at http:// www.hp.com/go/support for comprehensive troubleshooting information.

  • Page 80: Problems With Cartridges

    Use the correct media type, for example: • DAT 320 media with DAT 320 drives. • DAT 160 media with DAT 160 drives. NOTE: When using the NT backup application with HP StorageWorks DAT 160 or DAT 320 tape drives, the user must choose 4 mm even when using 8 mm tape cartridges. Remember that although tape drives may be able to read earlier-format media, see Table on page 66, the media itself is not backward-compatible...

  • Page 81: The Cartridge Is Jammed

    • The write-protect switch is fully operational. It should move from side to side with a positive click. • The World Wide Web site for more detailed troubleshooting information: http://www.hp.com/ support. NOTE: When using the NT backup application with HP StorageWorks DAT 160 or DAT 320 tape drives, the user must choose 4 mm even when using 8 mm tape cartridges.
  • Page 82 Troubleshooting...

  • Page 83: 11 Replacing An Internal Tape Drive

    11 Replacing an internal tape drive If your tape drive proves to be faulty and cannot be repaired and it is still covered by the original warranty, it will be replaced. HP will provide a replacement tape drive free of charge. Based on availability and where geography permits, the replacement tape drive will be shipped for next business day delivery.
  • Page 84 Replacing an internal tape drive...

  • Page 85: Index

    Index cleaning cartridges, compatibility audience, backup software, connect external drive to existing HBA recabling internal SAS port, spare internal SAS port, backup software connect external drive to new HBA encryption, external SAS port, supported, connect to existing HBA buttons recable SAS port, Unload, spare SAS port, connect to new HBA,...
  • Page 86 drivers internal drive installing, cabling to new HBA, windows, cabling to spare SAS port, choosing cabling option, replace cabling to SAS port, internal tape drive eject button, replacing, encryption, backup software, encryption LED, external drive jammed cartridge, cabling to external SAS port, cabling to spare internal SAS port, recabling internal SAS port, L&TT,...
  • Page 87 related documentation, replacing internal drive, software troubleshooting, Subscriber's Choice, HP, supported operating systems, symbols in text, technical support service locator website, text symbols, troubleshooting cartridge ejected, cartridges, general, general procedure, installation, jammed cartridge, L&TT, LEDs, software, Unload button, unloading cartridges, upgrading firmware drives, verify installation,...

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