Compaq 157767-001 - AIT Drive 50/100 Tape Reference Manual
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Compaq 157767-001 - AIT Drive 50/100 Tape Reference Manual

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Compaq StorageWorks
AIT Drive
Reference Guide
Part Number: 155450-003
Third Edition (November 2001)
This guide provides step-by-step instructions for installation and as a
reference for operation, troubleshooting, and future upgrades.
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Summary of Contents for Compaq 157767-001 - AIT Drive 50/100 Tape

  • Page 1 Compaq StorageWorks AIT Drive Reference Guide Part Number: 155450-003 Third Edition (November 2001) This guide provides step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades.
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Compaq Technical Support ........
  • Page 4 Compaq AlphaServer Troubleshooting ........5–6...
  • Page 5 Contents A Agency Notices Regulatory Compliance Identification Numbers ......A–1 Federal Communications Commission Notice....... . A–1 Class A Equipment .
  • Page 6 Contents AIT Drive Reference Guide...

  • Page 7: About This Guide

    Text Conventions • Symbols in Text • Symbols on Equipment • Getting Help • Compaq Authorized Reseller Text Conventions This document uses the conventions in Table 1 to distinguish elements of text. Table 1: Text Conventions Element Convention Examples •...
  • Page 8 Initial Caps, with a right To compare documents, choose: Sequences angle bracket (>) Tools > Documents > Compare. between items. Menu items are displayed as shown on screen. URLs Sans serif font. For update notices, visit: http://www.compaq.com/products/updates viii AIT Drive Reference Guide...

  • Page 9: Symbols In Text

    About this Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life or damage to equipment.

  • Page 10: Important Safety Information

    About this Guide This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

  • Page 11: Getting Help

    • Operating system type and revision level • Detailed, specific questions Compaq Website The Compaq website has the latest information on this product as well as the latest drivers. Access the Compaq website at: http://www.compaq.com/storage. From this website, select SANworks.

  • Page 13: Overview Of The Ait Drive

    Overview of the AIT Drive The Compaq AIT tape drive is a high-capacity data storage device that uses AIT (Advanced Intelligent Tape) technology. The tape drive provides low-cost, reliable data protection for entry-level servers, workstations, and desktop computers. With a backup software application it can provide up to a 2:1 data storage compression ratio.

  • Page 14: Features

    Overview of the AIT Drive Features The following table outlines the features of the Compaq AIT tape drives. Table 1–1: AIT Drive Features Feature AIT 35 IDE AIT 35 AIT 50 AIT 100 Sustained 4 MB/s 4 MB/s 6 MB/s...

  • Page 15: Installation Overview

    Installation Overview 1. If not present, install the controller. 2. Set the SCSI ID. (Refer to the installation instructions on the Compaq AIT Drive Documentation CD.) NOTE: Step 2 does not apply to the Compaq AIT 35 IDE tape drive.
  • Page 16 Overview of the AIT Drive 1–4 AIT Drive Reference Guide...

  • Page 17: Installing The Software Drivers

    Device Drivers Drivers for SCSI controllers are located on the Support Software Diskettes and on the Compaq SmartStart for Servers CD. Tape device driver location depends on the operating system and third-party software that is being used. The Compaq Native Drivers CD contains generic drivers for Microsoft-related server products.

  • Page 18: Windows Nt

    Software Diskettes can be downloaded from the Compaq website. Tape device drivers are found on the Compaq Native Drivers CD. The Compaq Native Drivers CD ships with each tape drive and its contents can be downloaded from the Compaq website.

  • Page 19: Novell Netware

    To install the controller drivers: 1. Log on as Administrator. 2. Insert the Compaq SmartStart for Servers CD, version 4.9 or higher into the CD-ROM drive. 3. When the license agreement screen appears, click I Agree, and then OK to continue.

  • Page 20: Netware Aspi Support

    (DDR), which allows the operating system to recognize the AIT drive without a software tape device driver. If the following message is seen on any version of Compaq Tru64 UNIX, you should update the DDR database to include the new device parameters.

  • Page 21: Openvms

    (EFS) for SCO OpenServer is required: NOTE: For SCO OpenServer 5, use Compaq EFS version 5.26 or higher. EFS for SCO OpenServer is available on the Compaq SmartStart for Servers CD and is installed and configured automatically during a SmartStart installation.

  • Page 22: Configuring The Scsi Id For Sco Openserver

    ID, bus, and LUN values. SCO UnixWare The drivers required to support Compaq SCSI tape drives under SCO UNIX are the SCO SCSI tape (stp) driver and an appropriate SCSI controller driver. The stp driver is built into SCO UNIX. Consult the SCO System Administrator's Guide for directions on configuring the SCSI tape driver.

  • Page 23: Sun Solaris Intel Platform Edition

    Installing the Software Drivers Refer to the documentation accompanying the Compaq Support Software for SCO UnixWare, versions 2.x to 7.x., Compaq EFS 2.2x for UnixWare 2.1, or Compaq EFS 7.2x for UnixWare 7.x. The required driver is CPQSC. EFS for SCO UnixWare is available on the Compaq SmartStart for Servers CD. The Compaq EFS for SCO UNIX is installed and configured automatically during a SmartStart installation.
  • Page 24 Installing the Software Drivers 2–8 AIT Drive Reference Guide...

  • Page 25: Operating The Ait Drive

    Operating the AIT Drive This chapter describes: • Front panel LED Indicators • Importance of using Compaq-approved cassettes • Cassette loading and ejecting • Forcing the ejection of a cassette • Write-protecting a cassette • Cassette handling and storage Front Panel...
  • Page 26 Operating the AIT Drive Figure 3–1: Front panel components NOTE: Depending on your model, your tape drive may differ slightly from the illustration. Table 3–1: Front Panel Callout Icon Description None Power LED Busy LED Tape LED Status LED Eject Button NOTE: The power LED is not on the internal unit.

  • Page 27: Front Panel Led Indicators

    Operating the AIT Drive Front Panel LED Indicators The following table describes and explains the front panel LEDs. Table 3–2: Front Panel LEDs STATE Activity Cartridge Other None None None SCSI None None Drive Loading/Unloading None Drive Loading/Unloading Write-protected End of Cleaning None Loaded Tape...

  • Page 28: Importance Of Using Compaq-Approved Cassettes

    (754 ft) NOTE: The AIT drive does not support the DDS and EXABYTE formatted cassettes. IMPORTANT: Compaq only supports media bearing the Compaq logo in Compaq tape drives. Loading and Ejecting a Cassette Loading a Cassette Insert a cassette into the slot on the front panel of the tape drive. As the cassette is inserted, the drive takes it and automatically loads it into the drive mechanism.

  • Page 29: Forcing The Ejection Of A Cassette

    WARNING: There is a risk of electrical shock. If a cassette is jammed inside the drive, do not attempt to open the tape drive. Refer all service to a Compaq authorized service provider.

  • Page 30: Write-Protecting A Cassette

    Return the switch to its original position to re-enable writing. Certain AIT cassettes provided by Compaq support Memory in Cassette (MIC). This feature enables the cassettes to store important cassette information in memory, which allows faster access to data. MIC cassettes can be easily identified by the gold connector pads located left of the write-protect switch.

  • Page 31: Cassette Handling And Storage

    Operating the AIT Drive Cassette Handling and Storage For longer life of recorded or unrecorded cassettes, store cassettes in a clean environment with these conditions: • Keep the cassette out of direct sunlight and away from heaters and other heat sources.
  • Page 32 Operating the AIT Drive 3–8 AIT Drive Reference Guide...

  • Page 33: Cleaning The Ait Drive

    • Routine tape drive maintenance Compaq tape drives are designed to operate reliably under worst-case conditions; however, they require simple routine maintenance to operate efficiently. Regular cleaning is the most essential step in properly maintaining a tape drive and preventing errors.

  • Page 34: Errors Resulting From Cleaning Neglect

    Cleaning the AIT Drive When a drive is cleaned according to a regular schedule, one cleaning cycle typically removes accumulated dirt and particle deposits. However, in a dusty environment, one cleaning cycle may not fully clean the AIT drive read/write heads. Up to four cleaning cycles may be necessary to fully clean the drive.

  • Page 35: Tape Drive Cleaning Procedure

    Cleaning the AIT Drive Tape Drive Cleaning Procedure CAUTION: Do not use alcohol or a cleaning solution to clean AIT drives. Do not clean read/write heads with a cotton swab. Fibers from a cotton swab can cause permanent damage to the head. 1.
  • Page 36 Cleaning the AIT Drive 4–4 AIT Drive Reference Guide...

  • Page 37: Troubleshooting The Ait Drive

    (see Table 5-1). Use the worksheet to identify and correct resource conflicts. Completing the System Configuration Worksheet 1. Run the Compaq System Configuration Utility and select Step 4. 2. Record the switch settings for all option boards on the worksheet (see Table 5-1) under Recommended Switch Settings.

  • Page 38: Quick Checklist

    Hardware To prevent hardware failures, make sure the following tasks have been properly completed: • The Compaq System Configuration Utility (Intel-based computers only) has been checked for conflicts. • The System Reference Manual (SRM) console (AlphaServers only) has verified the tape drive installation.

  • Page 39: Software

    SCSI ID. Software To prevent software failures, make sure the software is properly functioning: • The tape drive passes the Compaq Diagnostics Utility (Intel-based computers only) test. • The controller has been configured using the Compaq System Configuration Utility (Intel-based computers only.) •...
  • Page 40 Try This Tape light on the tape drive Intel-based Computers illuminates, but the drive Run the Compaq System Configuration Utility from does not respond to the hard drive or from diskette, record the option commands. board settings (use worksheet in Table 5-1), and restart the computer.

  • Page 41: Sco Openserver Systems

    Troubleshooting the AIT Drive SCO OpenServer Systems 1. Verify that the tape driver is configured in the kernel. a. Use the hwconfig command or view the bottom of the file, /usr/adm/messages, to determine whether the driver is installed or to determine the current cassette parameters.

  • Page 42: Compaq Alphaserver Troubleshooting

    Troubleshooting the AIT Drive Compaq AlphaServer Troubleshooting Compaq Tru64 UNIX and OpenVMS Systems 1. Confirm that the tape drive has been installed: a. After initialization, enter at the SRM prompt to verify that the show device tape drive has been installed, b.

  • Page 43: Resolving Operating Problems

    1. Clean the tape drive heads. 2. For Intel-based computers, use TSMC to test your drive and media. Both Standard and Custom tests are available. Refer to the Compaq Tape Storage Management Console User Guide for specific instructions on running these tests.

  • Page 44: Upgrading Firmware

    Try using a new cassette. 5. Check the Compaq website to be sure the drive has the latest firmware upgrade. If not, upgrade by using one of the methods listed in, “Upgrading Firmware.”...

  • Page 45: Firmware Tab

    Manual Click Auto if you want to use Compaq-recommended firmware updates (from the Compaq FTP site). Click Manual if you have a specific firmware file that you want to use. NOTE: Manual firmware files MUST be located in the Downloads folder of the parent TSMC directory.

  • Page 46: Upgrading The Firmware By Cassette For All Computers

    IMPORTANT: To obtain a firmware upgrade cassette, contact a Compaq authorized service provider. The Compaq AIT tape drive allows you to upgrade the firmware using a firmware upgrade cassette. Follow the steps below to complete the firmware upgrade. The process takes at least 3 minutes to complete.

  • Page 47: Upgrading The Firmware Using Options Rompaq For Compaq Intel-Based Computers

    If you use the Compaq SmartStart for Servers CD, follow these directions to create the diskette: 1. Be sure that you are using the most current version of the Compaq SmartStart for Servers CD. 2. Boot the computer from the Compaq SmartStart for Servers CD.
  • Page 48 Troubleshooting the AIT Drive 4. Press Enter at the Welcome screen. 5. At the Select a Device screen, select the tape drive from the list of programmable devices. This may be the only item in the list. Press Enter. 6. At the Select An Image screen, you will see information describing your tape drive, the date of the existing ROM version, and the date of the latest ROM version.

  • Page 49: A Agency Notices

    Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your AIT tape drive is assigned a Compaq Series Number. The AIT tape drive series number can be found on the product label, along with the required approval markings and information.

  • Page 50: Class A Equipment

    Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. A–2...

  • Page 51: Canadian Notice (Avis Canadien

    For questions regarding your product, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 or call 1-800-652-6672 (1-800-OK COMPAQ). For questions regarding this FCC declaration, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 or call (281) 514-3333.

  • Page 52: European Union Notice

    Agency Notices European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community and if this product has telecommunication functionality, the R&TTE Directive (1999/5/EC). Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations): •...

  • Page 53: Taiwanese Notice

    Agency Notices Taiwanese Notice AIT Drive Reference Guide A–5...
  • Page 54 Agency Notices A–6 AIT Drive Reference Guide...

  • Page 55: Electrostatic Discharge

    Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices. This type of damage can reduce the life expectancy of the device.

  • Page 56: Grounding Methods

    Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have a Compaq authorized reseller install the part. NOTE: For more information on static electricity, or for assistance with product installation, contact your Compaq authorized reseller.

  • Page 57: Dimensions And Weight

    Specifications Dimensions and Weight Table C–1: Dimensions and Weight Drive Height Width Depth Weight AIT 35 IDE, AIT 35 LVD, AIT 50, AIT 41.2 mm 101.6 mm 155.0 mm 0.75 kg* 1.62 in 4.00 in 6.10 mm 1.65 lb (3.5” Internal Drive without rails) AIT 35 IDE, AIT 35 LVD, AIT 50, AIT 41.2 mm 149.0 mm...

  • Page 58: Altitude

    Specifications Altitude Table C–3: Altitude for all models Action Altitude Operating 0 to 3,048 meters (0 to 10,000 feet) Temperature and Humidity Range Table C–4: Temperature and Humidity for all models Actions Temperature Humidity Operating 5°C to 40°C ( T < 10°C/h) 20 to 60% RH (20 to 80% for AIT-100), 41°F to 104°F ( T 50°F/h)

  • Page 59: Power Requirements

    Specifications Power Requirements Table C–5: Power Requirements for AIT 35 IDE, AIT 35, and AIT 50 Current Voltage Max Ripple Typical Maximum 5V +/- 5% 100 mV p-p 1.55A 2.5A 12V +/- 10% 100 mV p-p 0.35A 1.2A Table C–6: Power Requirements for AIT 100 Current Voltage Max Ripple...
  • Page 60 Specifications C–4 AIT Drive Reference Guide...

  • Page 61: Data Compression

    Data Compression The AIT tape drive ships from the factory with data compression enabled for writing. The drive is equipped with Adaptive Lossless Data Compression (ALDC) algorithm. In this mode, data is always compressed when writing to the cassette, but the drive is capable of reading both compressed and uncompressed cassettes.
  • Page 62 Figure D–1: DIP switch settings Table D–1: DIP Switch Descriptions Switches Description Default Position Reserved Reserved Reserved Reserved Not Connected Not Connected Data Compression Control-1 Reserved NOTE: Compaq does not recommend changing the factory-set DIP switches. D–2 AIT Drive Reference Guide...
  • Page 63 Data Compression Table D–2: Data Compression ON Switch DC Control-1 (Position 7) Definition Compression disabled at power-on. Compression enabled at power-on. AIT Drive Reference Guide D–3...
  • Page 64 Data Compression D–4 AIT Drive Reference Guide...

  • Page 65: Daisy Chaining

    Daisy Chaining As an optional configuration, two AIT tape drives can be connected to the same SCSI channel at the same time. Use no longer than a 6-ft cable to attach the intial drive, then use no longer than a 3-ft cable to daisy chain the additional drive. IMPORTANT: Do not connect more than two drives per SCSI controller.
  • Page 66 Daisy Chaining E–2 AIT Drive Reference Guide...

  • Page 67: Index

    DIP switch settings D–2 Canadian Notice A–3 disaster recovery 1–1 cassette drivers cleaning, life cycle 4–3 Microsoft Windows 2000 2–3 Compaq-approved 3–4 Microsoft Windows NT 2–2 ejecting 3–4 Novell Netware 2–3 forcing ejection 3–5 OpenVMS 2–5 handling and storage 3–7 SCO OpenServer 2–5...
  • Page 68 Index features 1–2 notices, agency A–1 Federal Communications Notice A–1 Novell file retrieval program 5–8 ASPI support 2–4 firmware upgrade cassette 5–10 Netware, drivers 2–3 firmware, upgrading 5–8 Novell Netware format failure 4–2 ASPI support 2–4 front panel 3–1 drivers 2–3 components 3–1 icons 3–2 OpenVMS 2–5...
  • Page 69 Index Sun Solaris tape LED 3–2 drivers 2–8 Tape Management Storage Console 5–8 sustained transfer rate 1–2 temperature range C–2 System Configuration troubleshooting 5–2 Utility, does not recognize drive 5–4 worksheet 5–1 5–2 weight C–1 width C–1 Taiwanese notice A–5 write errors 4–2 Tape Drive Supplemental Driver CD 2–1 AIT Drive Reference Guide...
  • Page 70 Index Index–4 AIT Drive Reference Guide...

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