Softing smartLink HW-DP User Manual page 86

smartLink HW-DP - User Guide
Troubleshooting
5
This chapter describes all status messages generated by the smartLink HW-DP. They are typically show
in the live list (select Diagnosis
The table below lists for each status message a possible cause if required an action to solve any related
problem.
Status
At least one underlying
component has an error.
The device denied the request
to connect.
All acyclic communication
resources of the device are
occupied.
The device doesn't support
acyclic communication.
The device does not respond
to C2 services.
The device has aborted the
connection.
A connection to the device
cannot be established.
The device doesn't support
I&M.
The device doesn't provide
I&M 0 information.
The PROFIBUS master
configuration has not yet been
generated.
Set HART IP Settings. Warning
1061: The HART IP Settings
have been successfully set.
Note: There are warnings.
Set OPC UA Settings. Warning
1061: The HART IP Settings
have been successfully set.
Note: There are warnings
Set MQTT Settings. Warning
1061: The HART IP Settings
have been successfully set.
Note: There are warnings
86
à
Live List in the user interface).
Possible Cause
One or more of the detected device
on the network has a problem.
The device is currently under heavy
load and refuses connections from
additional class 2 masters.
The device has no free resources
left to connect to a class 2 master.
The device is not capable of
connecting to a master class 2.
The device is currently under heavy
load or there are problems on the
bus.
The device is currently under heavy
load or there are problems on the
bus
The device is currently under heavy
load or there are problems on the
bus
Old device that is not capable of
delivering I&M data.
Old device that is not capable of
delivering I&M data.
The smartLink as C2 Master is not
configured with PROFIBUS
parameters.
The smartLink as C2 Master is not
configured with PROFIBUS
parameters.
The smartLink as C2 Master is not
configured with PROFIBUS
parameters.
The smartLink as C2 Master is not
configured with PROFIBUS
parameters.
Solution/Required Action
Action required on device level
(see device specific status
message).
Close all other master class 2
connections.
Close all other master class 2
connections
The device cannot be used to
access underlying HART devices.
Check PROFIBUS for signal quality
or interfering signals.
Check PROFIBUS for signal quality
or interfering signals.
Check PROFIBUS for signal quality
or interfering signals.
No action required.
No action required.
Configure PROFIBUS parameters
in the web server and apply the
configuration
Configure PROFIBUS parameters
in the web server and apply the
configuration.
Configure PROFIBUS parameters
in the web server and apply the
configuration.
Configure PROFIBUS parameters
in the web server and apply the
configuration.
Version EN-012025-1.32