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User Guide
smartLink HW-PN
Version: EN-032024-1.02
© Softing Industrial Automation GmbH

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Summary of Contents for Softing smartLink HW-PN

  • Page 1 User Guide smartLink HW-PN Version: EN-032024-1.02 © Softing Industrial Automation GmbH...
  • Page 2 The information contained in these instructions corresponds to the technical status at the time of printing of it and is passed on with the best of our knowledge. Softing does not warrant that this document is error free. The information in these instructions is in no event a basis for warranty claims or contractual agreements concerning the described products, and may especially not be deemed as warranty concerning the quality and durability pursuant to Sec.
  • Page 3: Table Of Contents

    ....................... 5 Typographic conventions ....................... 5 Document history ....................... 6 Related documentation and videos ....................... 6 Document feedback ....................... 6 About smartLink HW-PN Chapter 2 ..................7 Intended use ....................... 7 Supported features ....................... 7 System requirements ....................... 7 Technical data .......................
  • Page 4 3.3.3 ......................25 Login to user interface 3.3.4 ......................25 Configuring PROFINET 3.3.5 Security Chapter 4 ..................26 Working with the smartLink HW-PN Chapter 5 ..................27 User interface ....................... 27 ......................27 General functions 5.1.1 ......................27 Information 5.1.2 System 5.1.2.1...
  • Page 5: About This Guide

    About this guide Read me first Please read this guide carefully before using the device to ensure safe and proper use. Softing does not assume any liability for damages due to improper installation or operation of this product. This document is not warranted to be error-free. The information contained in this document is subject to change without prior notice.
  • Page 6: Document History

    You can write your comments and suggestions to the PDF file using the editing tool in Adobe Reader and email your feedback to support.automation@softing.com. If you prefer to write your feedback directly as an email, please include the following information with your comments: §...
  • Page 7: About Smartlink Hw-Pn

    Intended use The smartLink HW-PN is designed to be used as a secure access point to PROFINET networks. Any other use is deemed non-intended use. CAUTION Do not use this device in hazardous areas! See Section...
  • Page 8: Technical Data

    HW-PN - User Guide Technical data Hardware Processor: Altera Cyclone V SoC with dual-core ARM Cortex-A9 Status LEDs: PWR, RUN, ERR, BUS Real-Time Clock: Real-Time clock with buffering, setting the time via browser or by NTP server (buffer time depends on conditions such as...
  • Page 9: Hardware Interfaces

    Note Do not open the housing of the smartLink HW-PN. It does not contain any parts that need to be maintained or repaired. In the event of a fault or defect, remove the device and return it to the vendor.
  • Page 10: Led Status Indicators

    HW-PN - User Guide LED status indicators smartLink HW-PN has four device status LEDs at the top, two connection status LEDs on the web server port and two on each PROFINET connection port: = power supply - refer to...
  • Page 11: Status Leds Startup Phase

    Chapter 2 - About smartLink HW-PN 2.7.1 Status LEDs startup phase Meaning LEDs Power Off – check Power supply. Power On - 24V DC power supply is ok. Start up phase (up to 30 seconds). Start up phase finished – check execution mode (normal or factory).
  • Page 12: Status Leds - Normal Mode

    HW-PN - User Guide 2.7.3 Status LEDs – normal mode Meaning LEDs Device running in Normal mode. n.a. n.a. Firmware update is running. n.a. n.a. Device is configuring for PROFINET. n.a. Device joined PROFINET and is online. n.a. Software error - restart the device.
  • Page 13: Installation

    3.1.1 Mounting and dismounting Note Make sure the smartLink HW-PN is mounted in such a way that the power supply can be easily disconnected. Depending on the installation position, the maximum ambient operating temperature may differ. See Section Installation positions for details.
  • Page 14: Connections And Nameplate

    3.1.2 Connections and nameplate The following diagram shows the interfaces of the smartLink HW-PN. The device has one 1 GBit Ethernet port (ETH) connecting to your IT network and two 100 MBit Ethernet ports connecting to your PROFINET network and PLC. The connectors on the top are reserved for the supply voltage and alarm output. The uSD card slot is used for future service purposes and is not supported in the current version of the product.
  • Page 15: Power And Alarm Connectors

    Chapter 3 - Installation 3.1.3 Power and alarm connectors Connect the smartLink HW-PN to a 24 V DC power supply. Note smartLink HW-PN is intended for connection to a SELV/PELV circuitry only. Power connector The supply voltage (18 VDC ..32 VDC) is connected by a 3-pole terminal block. The power supply is connected to the plug connector via flexible wires with a cross section of 0.75 to 1.5 mm².
  • Page 16: Installation Positions

    HW-PN - User Guide 3.1.4 Installation positions The smartLink HW-PN can be mounted horizontally and vertically. Depending on the installation position, different ambient operating temperatures (T ) apply. Minimum distance Provide a minimum distance of 50 mm to the air inlet and air outlet to ensure natural convection.
  • Page 17: Connecting To The Network

    Connect your PROFINET network (with its Remote IOs, field devices and PLC) to the Ethernet ports (ETH1 and/or ETH2) of your smartLink HW-PN . Note The smartLink HW-PN can also be used in a PROFINET line or ring topology too. In this case it is best to locate it next to the controller. Note To access PROFIBUS devices, the PROFINET-PROFIBUS proxies have to be in the same PROFINET network as the smartLink HW-PN .
  • Page 18: Resetting The Device

    3.1.7 Resetting the device If your smartLink HW-PN is not responding, is malfunctioning or you simply cannot log on to the device because you have forgotten your login credentials you can restore the original factory conditions, remove the existing user data and clear the device settings by performing a hard reset. Licenses will not be affected by the reset and will remain on the device.
  • Page 19: How To Restart The Factory Firmware

    3.1.7.2 How to restart the factory firmware The smartLink HW-PN device comes with a factory firmware that cannot be deleted or overwritten. When the device detects that the standard user firmware is faulty, it will automatically resort to the factory firmware.
  • Page 20 Release the reset button. The smartLink HW-PN is restarting. Open your Internet browser and enter the IP address of your smartLink HW-PN to access the user interface. At this point the user interface indicates that it is running in factory mode.
  • Page 21: Software Installation

    HW-PNs in a network and allows you to configure their network settings. When you install a Softing product for the first time, you will be asked if you trust the publisher. Activate the option Always trust software from Softing AG if you do not want to be asked in subsequent installations and select [Install] to start the installation.
  • Page 22: Commissioning

    Changing the IP address using the integrated web interface You can access the web interface of the smartLink HW-PN by changing the IP address of your PC. Using the web interface you can change the network settings of the smartLink HW-PN afterwards.
  • Page 23: Changing The Ip Address Using The Search And Configure Tool

    Changing the IP address using the Search and Configure tool Before you can operate the connected smartLink HW-PN you will have to change the default IP address of your gateway so that your PC can communicate with the integrated web server over the Local Area Network.
  • Page 24 HW-PN - User Guide Note You may also change the hostname. However, ensure that you follow hostname specifications RFC 952 and RFC 1123. Enter a dedicated IP address and subnet mask or click Use DHCP to obtain the IP settings from a DHCP server.
  • Page 25: Login To User Interface

    3.3.4 Login to user interface Open your Internet browser and enter the IP address of your smartLink HW-PN. Enter administrator in the user field and the password below (example: GEA-YA- 026010<serialnumber>). The default password (initial or after executing a factory reset) is a combination of the article number and the serial number which you find on the nameplate on the side of the device.
  • Page 26: Security

    HW-PN - User Guide Security The smartLink HW-PN is installed in level 0 of the Purdue reference model. With its three Ethernet ports it resides in 2 network segments: § The PROFINET Ethernet ports (ETH1 / ETH2) it must be part of the level 0 PROFINET network segment.
  • Page 27: Working With The Smartlink Hw-Pn

    Chapter 5 - Working with the smartLink HW-PN Working with the smartLink HW-PN See Section Log in to user interface for details on how to access the interface. User interface 5.1.1 General functions All interface windows display the following functions:...
  • Page 28: License

    This is the ID you will need to request a licence. 5.1.2.2 License à Select Information License to view the licenses used by the gateway firmware under an open source license. 5.1.2.3 About à Select Information About to show information about Softing and other useful information. Version EN-032024-1.02...
  • Page 29: Settings

    Chapter 5 - Working with the smartLink HW-PN 5.1.3 Settings 5.1.3.1 Network à Select Settings Network to view and change the TCP/IP settings. Note You need to be logged in as Administrator or Maintenance to change default settings. If you change the settings you must restart the gateway.
  • Page 30: User Accounts

    HW-PN - User Guide 5.1.3.2 User accounts In this section you will learn how to change accounts and passwords. à Select Settings User Accounts. As administrator you can create and delete user accounts and also change passwords. Select a user role in the dropdown menu, assign a user name and enter a New password in the corresponding fields according to the password rules.
  • Page 31 Note The user role Diagnostic is not required for daily operations. It is reserved for internal purposes such as troubleshooting. Softing Support may ask you to add a user with this role to obtain more details of your smartLink HW-PN.
  • Page 32: Firmware Update

    Firmware update The gateway comes with pre-installed firmware which is maintained and updated to continuously enhance the functionality of the device. To ensure that your smartLink HW-PN is running the latest firmware version check for the latest version in the Softing Download Center.
  • Page 33: Reset

    You need to be logged in as administrator Click [OK] to confirm your selection. Your smartLink HW-PN will be restarted with the default settings. License files and IP settings will not be deleted. Note The password is reset to the default password Version EN-032024-1.02...
  • Page 34: Https

    HTTP connection is used. Click on the icon to find out which type of security and certificate is used. The smartLink HW-PN uses Open SSL V1.0.2 for TLS 1.2 with a self-signed Softing certificate. If you want à...
  • Page 35: Time & Date

    Chapter 5 - Working with the smartLink HW-PN Note If you are experiencing problems with certificates, please update your web browser first with the most recent version before contacting Softing support. Note As your web browser might use cached data, please refresh the browser after rebooting the gateway.
  • Page 36: Licensing

    It cannot be migrated or run on another smartLink HW-PN. If your smartLink HW-PN has no license or you wish to connect to more PROFINET devices than previously licensed, please contact Softing Support.
  • Page 37 Chapter 5 - Working with the smartLink HW-PN à Select Information System Highlight and copy the Host ID from the Device/System table. Paste the Host ID into the Host ID field of the Activate License form. Click [Activate License]. A license file is generated.
  • Page 38 HW-PN - User Guide How to install a license To install a license file follow these steps: à Select Settings Licensing in the side bar navigation. Click the [Choose License File] button. Windows Explorer (file explorer) will open. Go to the directory to which you have saved the file.
  • Page 39 Chapter 5 - Working with the smartLink HW-PN Status Before a license is installed, this field displays "not installed". When a license has been installed it shows "restart required" against a yellow background. After the gateway has been restarted it shows "installed" against a green background Click Restart Device in the top menu of the window.
  • Page 40: Diagnosis

    HW-PN - User Guide 5.1.4 Diagnosis Note The submenus Settings, Log File, Threads and Status are of particular interest for Softing Support. 5.1.4.1 Settings à Select Diagnosis Settings to view logging settings. The settings can be viewed in any role. To change the settings you must have administration rights.
  • Page 41: Log File

    Diagnosis Settings. Note If you are facing problems with your smartLink HW-PN, use the button [Support Data] to create a support file. The information contained in this file helps Softing Support address and fix potential issues.
  • Page 42: Threads

    à Select Diagnosis Threads to view the current state of the threads. The list you will see and the details contained may not be of any use to you but helps Softing support to diagnose device and performance errors. 5.1.4.4 Status à...
  • Page 43: Live List

    à Select Diagnosis Live List to see a table with all PROFINET, APL and PB devices connected to Softing APL switches or pnGate PA. The table is organized top-down in blocks from general status information to PROFINET and PROFIBUS devices details.
  • Page 44 HW-PN - User Guide Details of PROFIBUS devices: The table includes all successfully scanned PROFIBUS devices with additional properties such as channel number, tag function and location, vendor, device type, hardware and software revision numbers, status. To the left of the device name you may see one of...
  • Page 45 Chapter 5 - Working with the smartLink HW-PN PROFINET table column headers explained Column Header Meaning Name The device name of the PROFINET device Type Indicates if the PROFINET device has a proxy functionality. If so, a corresponding icon is displayed.
  • Page 46: Opc Ua

    1. à Select OPC UA Identity to see the server endpoint. In the current version of the smartLink HW-PN the server endpoint has the default port 4840, which cannot be changed in the user interface. 5.1.6 PROFINET à...
  • Page 47: Declaration Of Conformity

    The CE marking indicates conformity with the above standards in a Declaration of Conformity which can be requested from Softing Industrial Automation GmbH. RoHS This product is compliant the Restriction of Hazardous Substances under Directive 2002/95/EC.
  • Page 48: Glossary

    HW-PN - User Guide Glossary Abbreviations Definition DHCP Dynamic Host Configuration Protocol Deutsches Institut für Normung Ethernet Explosion protection Field Device Integration Ground HTTPS Hypertext Transfer Protocol Secure Input/Output Internet Protocol Network Protocol Time OPC UA Open Platform Communications Unified Architecture...
  • Page 49 This page is intentionally left blank. Version EN-032024-1.02...
  • Page 50 Softing Industrial Automation GmbH Richard-Reitzner-Allee 6 + 49 89 45 656-340 85540 Haar / Germany https://industrial.softing.com info.automation@softing.com...

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