Softing smartLink HW-DP User Manual
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Summary of Contents for Softing smartLink HW-DP
- Page 1 User Guide smartLink HW-DP Version: EN-082020-1.00 © Softing Industrial Automation GmbH...
- Page 2 The information contained in these instructions corresponds to the technical status at the time of printing of it and is passed on with the best of our knowledge. Softing does not warrant that this document is error free. The information in these instructions is in no event a basis for warranty claims or contractual agreements concerning the described products, and may especially not be deemed as warranty concerning the quality and durability pursuant to Sec.
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Page 3: Table Of Contents
Software installation ....................... 15 Configuration Chapter 4 ..................16 Prerequisites ....................... 16 Changing the IP address of a smartLink HW-DP ....................... 16 Setting the IP address of your PC ....................... 18 Login to user interface ....................... 19 Configuring PROFIBUS ....................... 19... - Page 4 Table of Contents Working with the user interface Chapter 7 ..................26 General functions ....................... 26 Information ....................... 26 ......................27 System 7.2.1 ......................27 License 7.2.2 ......................27 About 7.2.3 Settings ....................... 28 ......................28 Network 7.3.1 ......................29 User accounts 7.3.2 ......................
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Page 5: About This Guide
About this guide Read me first Please read this guide carefully before using the device to ensure safe and proper use. Softing does not assume any liability for damages due to improper installation or operation of this product. This document is not warranted to be error-free. The information contained in this document is subject to change without prior notice. -
Page 6: Document History
You can write your comments and suggestions to the PDF file using the editing tool in Adobe Reader and email your feedback to support.automation@softing.com. If you prefer to write your feedback directly as an email, please include the following information with... -
Page 7: About Smartlink Hw-Dp
Chapter 2 - About smartLink HW-DP About smartLink HW-DP The Softing smartLink HW-DP provides access to the communication system and connects the higher-level network structure with the field level. The default configuration allows for a start-up in only a few minutes. In order to prevent network disruptions by unauthorized configuration changes, all configuration functions are protected by user administration. -
Page 8: System Requirements
Note Do not open the housing of the smartLink HW-DP. It does not contain any parts that need to be maintained or repaired. In the event of a fault or defect, remove the device and return it to the vendor. -
Page 9: Installation
3.1.1 Mounting and dismounting Note Make sure the smartLink HW-DP is mounted in such a way that the power supply can be easily disconnected. Depending on the installation position, the maximum ambient operating temperature may differ. See Section Installation positions for details. -
Page 10: Connection Diagrams
3.1.2 Connection diagrams The following diagram shows the input and output interfaces of the smartLink HW-DP . The device has one 10/100/1000 Base-T Ethernet port (ETH1) and one RS-485 link (DP 1) for PROFIBUS DP data communication. The connectors on the top are reserved for the supply voltage and alarm output. The uSD card slot is used for future service purposes and is not supported in the current version of the product. -
Page 11: Power And Alarm Connectors
Connect the smartLink HW-DP to a 24 V DC power supply. Note The smartLink HW-DP is intended for connection to class 2 circuitry only. Power connector The supply voltage (18 VDC ..32 VDC) is connected by a 3-pole terminal block. The power supply is connected to the plug connector via flexible wires with a cross section of 0.75 to 1.5 mm². -
Page 12: Installation Positions
HW-DP - User Guide 3.1.4 Installation positions The smartLink HW-DP can be mounted horizontally and vertically. Depending on the installation position, different ambient operating temperatures (T ) apply. Minimum distance Provide a minimum distance of 50 mm to the air inlet and air outlet to ensure natural convection. -
Page 13: Connecting To The Network
Chapter 3 - Installation 3.1.5 Connecting to the network 1. Connect your PROFIBUS network to the RS485 port of your smartLink HW-DP. 2. Connect your PC running the engineering and asset management tools using the Ethernet port. 3.1.6 Powering up the device Turn on the power supply. -
Page 14: Factory Reset
3.1.7 Factory reset If your smartLink HW-DP is not responding, is malfunctioning or you simply cannot log on to the device because you have forgotten your login credentials you can restore the original factory conditions, remove the existing user data and clear the device settings by performing a hard reset. -
Page 15: Software Installation
Software installation When you install a Softing product for the first time, you will be asked if you trust the publisher. Activate the option Always trust software from Softing AG if you do not want to be asked in subsequent installations and select [Install] to start the installation. -
Page 16: Configuration
Changing the IP address of a smartLink HW-DP Before you can operate the connected smartLink HW-DP you will have to change the default IP address of your gateway so that your PC can communicate with the integrated web server over the Local Area Network. - Page 17 Chapter 4 - Configuration Note You may also change the hostname. However, ensure that you follow hostname specifications RFC 952 and RFC 1123. 7. Enter a dedicated IP address and subnet mask or click Use DHCP to obtain the IP settings from a DHCP server.
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Page 18: Setting The Ip Address Of Your Pc
HW-DP - User Guide Setting the IP address of your PC If you have not changed the IP address of the smartLink HW-DP as described in the previous Section will need to configure the IP address of your PC to access the gateway from your PC. -
Page 19: Login To User Interface
(see Step 2 below). 2. Double-click the IP address of the smartLink HW-DP to launch the login window in your web browser. 3. Enter administrator in the user field and the password below. The default password (initial or after executing a factory reset) is a combination of the part number and the serial number which you find on the nameplate on the right side of the device. -
Page 20: Connecting With Emerson Ams
HW-DP - User Guide Connecting with Emerson AMS The following chapter describes how to connect with the Emerson Asset Management System (AMS) to configure, parameterize, troubleshoot and maintain the HART field devices. See the Emerson AMS user manual for details on how to use the AMS. Changes to settings and values of HART device (such as names... - Page 21 The AMS network configuration window opens. 7. Click [Add]. 8. Select the component HART-IP Networkfrom the list. 9. Click [Install...] and follow the wizard on-screen instructions. 10. Enter the IP address of your smartLink HW-DP. Keep the default port 5094. Version EN-082020-1.00...
- Page 22 HW-DP - User Guide 11. Click [Finish]. Your smartLink HW-DP are now shown as available network components by the name and the corresponding IP address you entered. 12. Click [Close]. 13. Click Windows Start AMS Devices Manager AMS Devices Manager.
- Page 23 Chapter 5 - Connecting with Emerson AMS 14. Right-click your gateway (SmartLinkDP) and select Rebuild Hierarchy. The gateway scans the network for connected PROFIBUS RIOs. When the scan is finished, the SmartLinkDP tree topology shows all PROFIBUS RIOs as HART Cards. 15.
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Page 24: Led Status Indicators
HW-DP - User Guide LED status indicators smartLink HW-DP displays four device status LEDs and two RJ45 connection status LEDs on the front side: Device status LEDs RJ45 status LEDs PWR RUN ERR Power supply - refer to next section... -
Page 25: Status Leds Startup Phase
Chapter 6 - LED status indicators Status LEDs startup phase Meaning LEDs Power Off – check Power supply. Power On - 24V DC power supply is ok. Start up phase (up to 30 seconds). Start up phase finished – check execution mode (normal or factory). Status LEDs –... -
Page 26: Working With The User Interface
HW-DP - User Guide Working with the user interface See Section Log in to user interface for details on how to access the interface. General functions All interface windows display the following three functions: Restart Device This function is available only when logged in as administrator or maintenance engineer and is used to restart the gateway remotely as instructed in this user guide or whenever required in ongoing operation. -
Page 27: System
This is the ID you will need to request a licence. 7.2.2 License Select Information License to view the licenses used by the gateway firmware under an open source license. 7.2.3 About Select Information About to show information about Softing and other useful information. Version EN-082020-1.00... -
Page 28: Settings
HW-DP - User Guide Settings 7.3.1 Network Select Settings Network to view and change the TCP/IP settings. Note You need to be logged in as Administrator or Maintenance to change default settings. If you change the settings you must restart the gateway. -
Page 29: User Accounts
Chapter 7 - Working with the user interface 7.3.2 User accounts In this section you will learn how to change accounts and passwords. 1. Select Settings User Accounts. As administrator you can change and confirm the passwords to create and delete accounts and change passwords. - Page 30 The user role Diagnostic is not required for daily operations. It is reserved for internal purposes such as troubleshooting. Softing Support may ask you to add a user with this role to obtain a more details of your smartLink HW-DP.
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Page 31: Firmware Update
Firmware update The gateway comes with pre-installed firmware which is maintained and updated to continuously enhance the functionality of the device. To ensure that your smartLink HW-DP is running the latest firmware version check for the latest version in the Softing Download Center. - Page 32 HW-DP - User Guide The system performs a firmware file check. The download starts automatically. When the download is completed the smartLink HW-DP will be rebooted. When the boot process is completed, the RUN LED is ON. Note After the gateway has rebooted you are automatically forwarded to the log in page. If this fails press F5 to reload the web page.
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Page 33: Reset
HTTP connection is used. Click on the icon to find out which type of security and certificate is used. smartLink HW-DP uses Open SSL V1.0.2 for TLS 1.2 with a self-signed Softing certificate. If you want to use a different certificate to secure your gateway, select Settings HTTPS and choose the upload options to install a private key, server certificate file and intermediate certificate files. - Page 34 If you change the settings you must restart the gateway. Note If you are experiencing problems with certificates, please update your web browser first with the most recent version before contacting Softing support. Note As your web browser might use cached data, please refresh the browser after rebooting the gateway.
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Page 35: Time & Date
Chapter 7 - Working with the user interface 7.3.6 Time & Date Select Settings Time & Date in the side bar navigation to set the time and date of your your smartLink HW-DP. 1. Click [Set time from browser] to synchronize the gateway with the PC date and time manually. 2. -
Page 36: Licensing
PROFIBUS network. It is a unique key which is tied to the serial number of your gateway and cannot be migrated or run on another smartLink HW-DP. If your smartLink HW-DP has no licence or you want to connect to more HART devices than you have licenses, please contact Softing Support. - Page 37 Chapter 7 - Working with the user interface Parameter Meaning Version A support number (for internal use only). Options Total number of supported HART devices. End Date The date on which the license expires. Generally all licenses are unlimited. Description Before a license is installed, this field display the order number for a license for this specific gateway.
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Page 38: Diagnosis
HW-DP - User Guide Diagnosis Note The menu Diagnosis including all submenus Settings, Log File, Threads, Status, Live List is reserved for Softing Support to help Expert users analyse system data. 7.4.1 Settings Select Diagnosis Settings to view gateway settings and log file values. The settings can be viewed in any role. -
Page 39: Logfile
Chapter 7 - Working with the user interface 7.4.2 Logfile Select Diagnosis Logfile to view log files and backup file including HART licenses . You can also filter the diagnostic log by ticking and unticking the checkboxes of the different priorities. This only affects the display of the log and not the setting of the log file priority under Diagnosis Settings. -
Page 40: Threads
Threads Select Diagnosis Threads to view the current state of the threads. The list you will see and the details contained may not be of any use to you but helps Softing support to diagnose device and performance errors. 7.4.4... -
Page 41: Live List
Select Diagnosis Live List to see a list of all connected HART devices. After smartLink HW-DP has finished booting, it starts scanning the PROFIBUS network for Remote IOs (RIOS) and displays a list with all active (live) HART devices. The number of connected HART devices and corresponding licenses are is shown at the op of the window. -
Page 42: Hart Ip
7.5.2 Select HART IP Log to see details of the HART IP stack. This log file is typically used by Softing support for troubleshooting a problem. Version EN-082020-1.00... -
Page 43: Profibus
Chapter 7 - Working with the user interface PROFIBUS 7.6.1 Configuration This section describes how to configure the gateway segments DP for PROFIBUS communication. You need to be logged in as administrator or config to configure the gateway. 1. Select PROFIBUS Configuration. -
Page 44: Log
This is is the address of the gateway connecting to the PROFIBUS network 7.6.2 The PROFIBUS log represents the state of the PROFIBUS connection. The data helps Softing Support troubleshoot a connection problem. Click [Refresh] to update the PROFIBUS log. -
Page 45: Declaration Of Conformity
The CE marking indicates conformity with the above standards in a Declaration of Conformity which can be requested from Softing Industrial Automation GmbH. RoHS This product is compliant the Restriction of Hazardous Substances under Directive 2002/95/ This equipment has been tested and found to comply with the limits for a Class A digital device, under part 15 of the FCC Rules. -
Page 46: Glossary
HW-DP - User Guide Glossary Terms & Definition Abbreviations DHCP Dynamic Host Configuration Protocol Deutsches Institut für Normung Device Type Manager Decentralised Peripherals Ethernet Explosion protection Field Device Tool Ground General Station Description (a file containing the manufacturer's device data... - Page 47 This page is intentionally left blank. Version EN-082020-1.00...
- Page 48 Softing Industrial Automation GmbH Richard-Reitzner-Allee 6 + 49 89 45 656-340 85540 Haar / Germany + 49 89 45 656-488 https://industrial.softing.com info.idn@softing.com...
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