Dürkopp Adler D869 e-con Operating Instructions Manual page 193

Troubleshooting
Code Type
2384 Error
2385 Error
2387 Error
2388 Error
2401 Error
2405 Error
2421 Error
2422 Error
2430 Error
2431 Error
2471 Error
2472 Error
Operating Instructions D869 e-con - 00.0 - 06/2023
Possible cause
Stepper motor card X50
parameter init
(Sewing foot stroke)
Stepper motor card X50
insulation error
(Sewing foot stroke)
Stepper motor card X50
transport interval failure
(Sewing foot stroke)
Stepper motor card X50
Reference drive failure
(Sewing foot stroke)
Stepper motor card X60
reference run timeout
(Edge guide)
Stepper motor card X60
stepper motor blockage
(Edge guide)
Stepper motor card X60
encoder plug (Sub-D, 9-pin)
not connected
Stepper motor card X60
flywheel position not found
Stepper motor card X60 not
responding
Stepper motor card X60
parameter init error
Stepper motor card X60
Watchdog (Edge guide)
Stepper motor card X60
motor overload / overvoltage /
overcurrent (Edge guide)
Remedial action
• Perform a software update
• Check selection of class
• Check motor phase and PE for low-
impedance connection
• Replace encoder
• Replace sewing motor
• Perform a software update
• Check selection of class
• Check for stiff movement
• Replace encoder
• Replace motor
• Check reference sensor
• Check for stiff movement
• Connect encoder cable to the control, use
the correct interface
• Check stepper motor 1 for stiff movement
• Perform a software update
• Replace control
• Perform a software update
• Check selection of class
• Perform a software update
• Check selection of class
• Check selection of class
• Replace control
• Replace encoder
• Replace stepper motor
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