General - Polycom ViewStation EX User Manual

ViewStation EX User Guide

General

Symptom
Slow blinking green light
appears on the front of the
system.
Amber light appears on the
front of the system.
Green light appears on the
front on the system.
Cannot enter the Admin
Setup menus.
System starts in the
Software Update screen.
264
Cause
The system is sleeping.
The system is in a call.
The system is not in a call.
System is password protected.
Password has been forgotten.
System software is corrupt or not
loaded properly.
Solution
System is in power save sleep mode.
This is normal. The system wakes up on
any action from the remote control or on
an incoming call.
This is normal.
This is normal.
Go to the Diagnostics screen and
perform a system reset. This erases all
your system settings except for your
Address Book. You may then enter a
new password in the Security screen.
Load system software on the system
from your PC.
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