Appendix B: IP Phone diagnostic utilities
Contents
Introduction
Diagnostics from the IP Phone
Network Diagnostic Utilities
This section contains information on the following topics:
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics from the IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Diagnostic Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Address Translation (NAT) Traversal. . . . . . . . . . . . . . . .
Using CLI Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IDU commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Two types of IP Phone diagnostic utility are described in this section:
set-based, and call server console-based. These utilities provide testing and
verification of end-to-end connectivity, verification of statistics and settings,
and retrieval of set information.
Network Diagnostic Utilities are accessible on IP Phones to isolate voice
quality and network performance problems.
IP Phones
Description, Installation, and Operation
Page 263 of 302
263
263
263
288
290
290