Appendix B: IP Phone diagnostic utilities
Procedure 39
Accessing the Network Diagnostic Tools menu in Local mode
1
Double-click the Services key. The Local Main Menu, Network
Diagnostic Tools, appears.
2
Press Cancel to quit, or use the Navigation keys to scroll through the
menu and select one of the following:
•
Ping
•
TraceRoute
•
Ethernet Statistics
•
IP Network Statistics
•
IP Set & DHCP Information
Procedure 40
Executing Ping
1
Select Ping from the Network Diagnostic Tools submenu.
2
Press the IP soft key and enter the IP address to Ping.
Tip: Use the dialpad to enter the IP address. The * key is used for dots
and the # key produces a space.
3
Press the Ping soft key. The results of the Ping appear on the display.
4
Use the Navigation keys to browse the data. See Figure 54 on
Tip: Press the Ping soft key again to stop the pinging.
5
Press one of the following soft keys:
•
Reset — to clear the data
•
Exit — to return to the Network Diagnostic Tools menu.
Procedure 41
Executing TraceRoute
1
Select TraceRoute from the Network Diagnostic Tools submenu.
2
Press the IP soft key and enter the IP address to trace.
3
Press the Tracert soft key. The results of the TraceRoute appear on the
display.
4
Use the Navigation keys to browse the data. See Figure 55 on
IP Phones
Description, Installation, and Operation
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