Nortel 2001 Installation And Operation Manual page 269

Appendix B: IP Phone diagnostic utilities
Remote Mode
When the IP Phone is registered to the signaling server, diagnostics are
available through the Telephone Options menu in Remote Mode. This menu
is controlled by the TPS.
Note: When the user selects Diagnostics from the Telephone Options
menu, if an IP Phone Installer Password is enabled in the Signaling
Server, the Diagnostics menu is locked and the message "Access
denied" displays on the IP Phone display.
Use Procedure 45 to access the Diagnostics submenu in Remote Mode:
Procedure 45
Accessing the Diagnostics submenu in Remote Mode
1 Press the Services key.
2 Select Telephone Options.
3 Select Diagnostics.
4 Do one of the following:
• Press the Cancel soft key to quit the Diagnostics submenu and
return to the Telephone Options menu.
• Use the Navigation keys to scroll through the Diagnostics
submenu.
• Press Select to select one of the diagnostics.
The following items are available on the Diagnostics submenu:
• Diag Tools (Diagnostic Tools: Ping and TraceRoute)
• EtherStats (Ethernet Statistics)
• IP Stats (IP Statistics)
• RUDP Stats (RUDP Statistics)
• QoS Stats (Quality of Service Statistics)
IP Phones Description, Installation, and Operation
Page 269 of 302