Nortel IP Phone 2001 User Manual

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Carrier VoIP

Nortel IP Phone 2001 User Guide

(CICM)

Release: CICM 10.1

Document Revision: 09.01

www.nortel.com

NN10300-005

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Page 1 Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) Release: CICM 10.1 Document Revision: 09.01 www.nortel.com NN10300-005...
Page 2 Release: CICM 10.1 Publication: NN10300-005 Document status: Standard Document release date: 4 July 2008 Copyright © 2008 Nortel Networks All Rights Reserved. Printed in Canada, the United States of America, and the United Kingdom LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS"...
Page 3: Table Of Contents
Navigating the Main menu 29 Navigating the Call Services menu 30 Navigating the Settings menu 30 Navigating the Regional menu 31 Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 4 Resetting the Inbox or Outbox 57 Resetting soft keys to the defaults 58 Using the Feature menu Using the Assign menu 61 Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 5 Examples of feature to soft key mapping 83 Mute feature Inbox Outbox Using the dialpad to enter text Use the IP Phone 2001 with the IP Softphone m6350 Access Code summary Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard...
Page 7: New In This Release
There were no feature changes made to this document. Other changes There were no other changes made to this document. Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 9: Overview
Overview The IP Phone 2001 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Basic features The IP Phone 2001 supports these features: • four soft keys • multifield LCD screen •...
Page 10: Terminal Display
10 Overview Figure 1 IP Phone 2001 Terminal display Figure 2 "IP Phone 2001 display" (page 10) display areas. Figure 2 IP Phone 2001 display Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard...
Page 11: Ip Phone 2001 Menu Systems
Logoff • Call Services • Settings — Regional — User — Terminal — Call • Directory • Inbox • Outbox Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 12 12 IP Phone 2001 menu systems Figure 3 IP Phone 2001 display menu hierarchy Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks...
Page 13: Call Services Menu
Call Services menu The Call Services menu gives the IP Phone 2001 access to Centrex features. The soft keys in the display provide an alternative to the dedicated feature keys on an IP Phone 2004. Any changes made to the...
Page 14: User Menu
Edit a directory entry • Delete an entry from the directory • Make a call using the directory Copyright © 2008 Nortel Networks 89). "Outbox" (page 91). Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 15: Connecting The Ip Phone 2001 Components
CAUTION Risk of equipment damage Do not plug the IP Phone 2001 into a regular telephone jack. This causes severe damage to the terminal. Consult your system administrator to ensure that you plug your telephone into a 10/100BaseT Ethernet jack.
Page 16: Procedure Job Aid
16 Connecting the IP Phone 2001 components Procedure job aid This figure shows the location of the connectors on the back of the IP Phone 2001 terminal. Figure 4 IP Phone 2001 connectors Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard...
Page 17: Logging On
CICM and the Username screen appears. If a firmware upgrade for the IP Phone 2001 is available, the system prompts you to upgrade when you log on. If the terminal is below the minimum level, the only option available is Yes.
Page 18 If you make an error, press Clear to clear the field, and then enter your password. Press Ok. You are logged on and the Menu screen appears. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 19: Logging Off
From the main menu, select Log Off. Press Ok. A confirmation screen appears. Press Yes. You are logged off from the network. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 21: Making Calls
When the call is answered, lift the handset and speak into the mouthpiece. Making a call using hands-free dialing Follow this procedure to make a call using hands-free dialing. See 1 "IP Phone 2001 " (page 10) Prerequisites You must be logged on. Copyright © 2008 Nortel Networks --End-- , for the location of the Line key.
Page 22: Make A Call Using Predial
Follow this procedure to edit a number held in the predialed state. Prerequisites • You must be logged on. • A number must be predialed. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 23 To delete numbers that appear to the left of the cursor, press Bkspc. To delete numbers that appear to the right of the cursor, press Delete. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Editing a predialed number 23...
Page 25: Answering A Call
Follow this procedure to answer a call. Incoming calls cause the telephone to ring and the Message Indicator lamp to flash. The IP Phone 2001 does not have a hands-free feature. You do not press the not press the Line key to answer a call. You can press the Line during a call to continue to listen to the caller, but you must use the handset to speak to the caller.
Page 27: Terminating A Call
Perform one or these actions: • • The call ends. Copyright © 2008 Nortel Networks Figure 1 "IP Phone 2001 " (page 10) Return the handset to the cradle. Press the Goodbye key. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard...
Page 29: Navigating The Menu System
Action Press the Menu soft key. The main menu opens. To select a menu item, perform one of these actions: Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 30: Navigating The Call Services Menu
"Using the Call Services menu" (page --End-- To configure regional preferences, including the language, time, and time and date formats, select Regional, and Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 35), for procedures.
Page 31: Navigating The Regional Menu
Call menu" (page 32), for more information. --End-- "Using the Regional menu" (page --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Navigating the User menu 31 "Navigating the "Navigating the User menu"...
Page 32: Nortel Ip Phone 2001 User Guide (Cicm
From the Settings menu, select Call. Copyright © 2008 Nortel Networks "Using the User menu" (page --End-- "Using the Terminal menu" (page --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 47), for procedures. 51), for procedures.
Page 33: Nortel Ip Phone 2001 User Guide (Cicm
Some options contained in the Feature menu have relevance on the IP Phone 2001, such as the Inbox key, but feature key functionality is only present when the IP Phone 2001 is logged on to a IP Phone 2002, 2004, or 2007.
Page 34: Nortel Ip Phone 2001 User Guide (Cicm
(page 63) for this procedure. --End-- "Using the Directory menu" (page --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 "Using the Assign menu" "Labeling a feature" (page "Using the Options "Resetting the feature keys...
Page 35: Nortel Ip Phone 2001 User Guide (Cicm
From the main menu, open the Call Services menu. From the Call Services menu, select the feature you want to activate. Press Ok. Select Activate. Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 36: Nortel Ip Phone 2001 User Guide (Cicm
From the Call Services menu, select Change Softkey. Press Ok. The Select Key screen appears. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 37: Nortel Ip Phone 2001 User Guide (Cicm
From the Call Services menu, select Softkey. Press Ok. The Default confirmation screen appears. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Resetting soft keys to the default 37...
Page 38: Nortel Ip Phone 2001 User Guide (Cicm
On the terminal press the Services key. See figure Phone 2001 " (page 10) Copyright © 2008 Nortel Networks --End-- --End-- , for the location of the Services key. Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Figure 1 "IP...
Page 39: Nortel Ip Phone 2001 User Guide (Cicm
From the Call Services menu, select Details. Press Ok. Copyright © 2008 Nortel Networks --End-- , for the location of the Services key. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Viewing feature profiles 39 Figure 1 "IP...
Page 40: Nortel Ip Phone 2001 User Guide (Cicm
Use the dialpad to enter the new label. Press Ok. The soft key label associated with that feature is changed. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 41: Nortel Ip Phone 2001 User Guide (Cicm
The Regional menu opens. A list of available languages appears. Scroll through the list and select your preferred language. Press Apply. Press Ok. Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 42: Nortel Ip Phone 2001 User Guide (Cicm
Enabling Daylight Saving time Follow this procedure to set Daylight Saving Time. Prerequisites You must be logged on. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 43: Nortel Ip Phone 2001 User Guide (Cicm
The Time menu opens. From the Time menu, select Daylight Saving. Press Ok. The Daylight screen appears. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Disabling Daylight Saving time 43...
Page 44: Nortel Ip Phone 2001 User Guide (Cicm
To enable a format, scroll to the format, and press Ok. A check mark appears beside the option, to indicate that it is enabled. Press Ok. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 45: Nortel Ip Phone 2001 User Guide (Cicm
A check mark appears beside the option, to indicate that it is enabled. Press Ok. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Defining the date format 45...
Page 46: Nortel Ip Phone 2001 User Guide (Cicm
A confirmation screen appears. Confirm the action. The terminal reverts to the default time settings. You return to the previous screen. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 47: Nortel Ip Phone 2001 User Guide (Cicm
The Username screen appears, with your user name displayed. Viewing your login type Follow this procedure to view your login type. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 48: Nortel Ip Phone 2001 User Guide (Cicm
Enabled when the screen appears. Procedure Steps Step Action From the main menu, open the Settings menu. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 49: Nortel Ip Phone 2001 User Guide (Cicm
Press Ok. Copyright © 2008 Nortel Networks To enable Auto Login, select Enable. To disable Auto Login, select Disable. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Changing your password 49...
Page 50: Nortel Ip Phone 2001 User Guide (Cicm
The password is changed and you return to the previous menu. Use the new password the next time you log on. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 51: Carrier Voip
From the main menu, open the Settings menu. From the Settings menu, open the Terminal menu. From the Terminal menu, select Audio Profile. Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 52: Nortel Ip Phone 2001 User Guide (Cicm
Copyright © 2008 Nortel Networks Select Handset. Select Headset. Select Handsfree. Select Help. Increase Decrease Apply Default Help --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 53: Nortel Ip Phone 2001 User Guide (Cicm
Follow this procedure to adjust the contrast level of the display. Prerequisites You must be logged on. Copyright © 2008 Nortel Networks Adjusting the contrast level of the display 53 --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 54: Nortel Ip Phone 2001 User Guide (Cicm
From the Terminal menu, select Upgrade. Copyright © 2008 Nortel Networks To decrease the contrast, press the up navigation key. To increase the contrast, press the down navigation key. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 55: Nortel Ip Phone 2001 User Guide (Cicm
To change the settings, use the up/down cursor keys to find the option you want and then press Ok. Copyright © 2008 Nortel Networks Viewing and editing the dialpad feedback 55 --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 57: Nortel Ip Phone 2001 User Guide (Cicm
To reset the Outbox, you must have assigned the Outbox to a soft key. "Assigning the Outbox to a key" (page Copyright © 2008 Nortel Networks "Using the Feature menu" (page 61) --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 for procedures. 66).
Page 58: Nortel Ip Phone 2001 User Guide (Cicm
To reset the Outbox, press the down navigation key. On the Reset Outbox screen, press Ok. The Outbox is reset. You return to the Call screen. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 59: Nortel Ip Phone 2001 User Guide (Cicm
Resetting soft keys to the defaults 59 The soft key assignments are reset to the default. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks...
Page 61: Nortel Ip Phone 2001 User Guide (Cicm
From the Settings menu, open the Call menu. From the Call menu, open the Feature menu. From the Feature menu, select Assign. Press Ok. Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 62: Nortel Ip Phone 2001 User Guide (Cicm
• Press Ok. Copyright © 2008 Nortel Networks --End-- To assign a feature from the core, select Central. To assign a feature locally, select Local. Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 63: Nortel Ip Phone 2001 User Guide (Cicm
Copyright © 2008 Nortel Networks Resetting the feature keys to the defaults 63 --End-- To enable AutoScroll, select Enable. To disable AutoScroll, select Disable. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 64: Nortel Ip Phone 2001 User Guide (Cicm
To correct the label, press Bkspc. When you have correctly entered the new label, press Ok. Copyright © 2008 Nortel Networks --End-- 40). before you begin this procedure. Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 "Using...
Page 65: Nortel Ip Phone 2001 User Guide (Cicm
From the Feature menu, select Options. Press Ok. The Options menu opens. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Enabling or disabling Auto Hide 65...
Page 66: Nortel Ip Phone 2001 User Guide (Cicm
Prerequisites You must be logged on. Copyright © 2008 Nortel Networks To enable Auto Hide, select Enable. To disable Auto Hide, select Disable. --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 67: Nortel Ip Phone 2001 User Guide (Cicm
For more information about how to use your outbox, see "Outbox" (page Copyright © 2008 Nortel Networks 91). --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Assigning the Outbox to a key 67...
Page 69: Nortel Ip Phone 2001 User Guide (Cicm
The First Name screen appears. Copyright © 2008 Nortel Networks 74). 78). before you begin this procedure. Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 "Storing a number "Storing a "Using the dialpad to enter...
Page 70: Nortel Ip Phone 2001 User Guide (Cicm
To cancel the operation and exit from the Directory screens, press No. --End-- before you begin this procedure. Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 "Using the dialpad to enter...
Page 71: Nortel Ip Phone 2001 User Guide (Cicm
Resume Editing screen. You return to the edit menu where you can edit the information you have already entered. To cancel the operation and exit from the Directory screens, press No. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 72: Nortel Ip Phone 2001 User Guide (Cicm
From the Directory list, select the name or number that you want to call. Press Ok. The Dial screen appears. Press Ok The number is dialed. Copyright © 2008 Nortel Networks --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 73: Nortel Ip Phone 2001 User Guide (Cicm
, for the location of the Inbox key. Select Dial, to call the number. Select Display to view caller information. Select Store to store the number in the directory. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Figure 1...
Page 74: Nortel Ip Phone 2001 User Guide (Cicm
Select a number from the list. Press OK. The Dial screen appears. Press the down navigation key to select Store. Press Ok. Copyright © 2008 Nortel Networks --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 75: Nortel Ip Phone 2001 User Guide (Cicm
22). To make the call, see "Make a call using predial" (page --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Using the Inbox to make a call 75 70), for this procedure.
Page 77: Nortel Ip Phone 2001 User Guide (Cicm
The Outbox screen appears, showing a list of the 10 most recent outgoing calls. Select an item from the list and press Ok. Copyright © 2008 Nortel Networks Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 66).
Page 78: Nortel Ip Phone 2001 User Guide (Cicm
Copyright © 2008 Nortel Networks Select Dial, to call the number. Select Display to view caller information. Select Store to store the number in the directory. --End-- --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 79: Nortel Ip Phone 2001 User Guide (Cicm
22). To make the call, see "Make a call using predial" (page --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Using the Outbox to make a call 79 70), for this procedure.
Page 81: Nortel Ip Phone 2001 User Guide (Cicm
Centrex features, which are assigned by your system administrator. Any call service features that are provisioned on your line are available when the IP Phone 2001 logs on to the Centrex IP Client Manager (CICM). You can have a maximum of 14 features assigned to your line. The full list of features is accessed through the Call Services menu.
Page 82: Nortel Ip Phone 2001 User Guide (Cicm
For example, if you transfer from an IP Phone 2004 to an IP Phone 2001 for the first time, the Call Service features that were provisioned on feature keys 2, 3, and 4 on the 2004, are assigned to soft keys 2, 3, and 4 based on the feature profile of each feature.
Page 83: Nortel Ip Phone 2001 User Guide (Cicm
Never hide Never hide None Feature profile Hide when idle Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Soft key assignment 83 Automatic soft key assignment on 2001 Yes. The feature appears only when the terminal is active.
Page 84: Nortel Ip Phone 2001 User Guide (Cicm
Feature profile Hide when idle Hide when active Hide when active Hide when idle Never hide Never hide Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 2001 soft key assignment None None None...
Page 85: Nortel Ip Phone 2001 User Guide (Cicm
Hide when idle Hide when active Hide when active Hide when idle Never hide Never hide Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Soft key assignment 85 2001 soft key assignment None...
Page 87: Nortel Ip Phone 2001 User Guide (Cicm
Mute feature The IP Phone 2001 does not have a fixed Mute key, but a Mute feature is available from the feature list. The Mute feature profile is Hide when idle, therefore the item appears in the display only when the handset is active.
Page 89: Nortel Ip Phone 2001 User Guide (Cicm
Inbox The IP Phone 2001 has a dedicated fixed key for the Inbox. The system logs the incoming key number, time and date, as well as the display shown on the IP Phone 2001 at the time of the incoming call. The information from the display is captured only if the call lasts for more than two seconds.
Page 91: Nortel Ip Phone 2001 User Guide (Cicm
To use the Outbox, you must assign the Outbox feature to a soft key. After you assign a key, the IP Phone 2001 logs all outgoing calls. The system logs the outgoing key number, time, and date. If the duration of the call is more than two seconds, the system captures the display as it appeared when the call was made.
Page 93: Nortel Ip Phone 2001 User Guide (Cicm
To enter the second letter listed on a key, press the key twice. To enter the third letter listed on the key, press the key three times. 94), for the list of special characters Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 94: Nortel Ip Phone 2001 User Guide (Cicm
Use the navigation keys to scroll through the list and select the symbol. Press Ok to save the symbol to the text string you are entering. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008...
Page 95: Nortel Ip Phone 2001 User Guide (Cicm
IP Phone 2002 or 2004, which has dedicated Feature Keys. Contact your system administrator for more information about how to set up a joint session between your IP Phone 2001 and an IP Softphone m6350. Copyright © 2008 Nortel Networks...
Page 96: Nortel Ip Phone 2001 User Guide (Cicm
96 Use the IP Phone 2001 with the IP Softphone m6350 Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks...
Page 97: Nortel Ip Phone 2001 User Guide (Cicm
Use Table 1 to keep track of the feature Access Codes. Table 7 Assigned feature access codes Feature Access Code Copyright © 2008 Nortel Networks Feature Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Access Code...
Page 100: Nortel Ip Phone 2001 User Guide (Cicm
Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) Copyright © 2008 Nortel Networks All Rights Reserved. Release: CICM 10.1 Publication: NN10300-005 Document status: Standard Document revision: 09.01 Document release date: 4 July 2008 To provide feedback or to report a problem in this document, go to www.nortel.com/documentfeedback.

This manual is also suitable for:

2001

Nortel IP Phone 2001 User Manual

New in this Release

Overview

IP Phone 2001 Menu Systems

Connecting the IP Phone 2001 Components

Logging on

Logging off

Making Calls

Answering a Call

Terminating a Call

Navigating the Menu System

Using the Call Services Menu

Using the Regional Menu

Using the User Menu

Using the Terminal Menu

Call Menu

Using the Feature Menu

Using the Directory Menu

Using the Inbox

Using the Outbox

Call Services

Mute Feature

Inbox

Outbox

Using the Dialpad to Enter Text

Use the IP Phone 2001 with the IP Softphone M6350

Access Code Summary

Quick Links

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