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9 Error display and measures
The charging system displays an error code on the display in case of errors.
If several errors occur at the same time or in combination, the respective error codes are shown one
after the other on the display.
Basically, a distinction is made between ErrorStatus and ErrorEvents.
•
An ErrorStatus is an error that occurs and persists until it is corrected.
•
An ErrorEvent is an error event that occurs once and then again.
NOTE
For charging systems that are not equipped with a display, the start page of the "DUCTO"
configuration software must be called up for error detection (see chapter 6.3 Configuration of the
charging system with Compleo DUCTO, page 52).
The DUCTO start page displays the status of the charging system and possible error codes in the
event of a fault.
9.1
Error codes
NOTE
The display indication is shown in brackets ( ) after the error heading.
9.1.1
EVCommunicationError (A)
Name
Area
Description
Reported by:
Handling
Indication on display
Action
2022-11
EVCommunicationError
Connector
AC: A mode 3 communication problem cannot be detected.
DC: Detection of a communication problem between EVSE and EV is possible,
but not explicitly performed.
Connector
•
The error is shown on the display
A
Check the connections to the charging cable and the vehicle. Notify customer
service if the error persists.
A01Axxxxxx.xx | 04
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