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Summary of Contents for Compleo eBOX smart
- Page 1 Compleo eBOX smart Instructions for use (Generation 3.5)
- Page 2 2 | Instructions for use Compleo eBOX smart Differences between generations 3.0 and 3.5 The new eBOX generation 3.5 builds on the benefits of generation 3.0. Nothing changes for you as a customer. The new generation offers you the following additional functions: •...
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Page 3: Table Of Contents
Content | 3 Content Safety information Product overview Clicking the Compleo eBOX into the Compleo eCLICK Compleo eBOX system configuration Charging process Troubleshooting Specifications Notes This document might not contain the latest changes to the product’s specifications or Imprint processes described herein. -
Page 4: Safety Information
4 | Safety information Safety information DANGER Danger Danger Important Important Keep equipment Handling live Turn off circuit eBOX bases have Danger to life and limb pack away from small components before remounting or sharp edges. Do not children. There is a incorrectly may replacing the eBOX. - Page 5 Compleo eBOX: intended use These instructions for use contain information The device is intended for outdoor and indoor on the proper use of eBOX smart (generation use. 3.5). The eBOX must be handled in accordance In public areas, the operator guarantees that...
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Page 6: Product Overview
6 | Product overview Product overview Included in delivery 1 eBOX smart with attached notes for use 1 set of instructions for use with attached PUK for Bluetooth Compleo eBOX smart – Product details Shutter Socket/plug compartment Type plate Notes for use... -
Page 7: Clicking The Compleo Ebox Into The Compleo Eclick
Clicking the Compleo eBOX into the Compleo eCLICK | 7 Clicking the Compleo eBOX into the Compleo eCLICK 90° Before mounting the eBOX, make sure there is no voltage across the eCLICK. LAN 3 RJ45 (eBOX communication) LAN 2 RJ45... - Page 8 8 | Clicking the Compleo eBOX into the Compleo eCLICK Important Make sure that the flat ribbon data cables are not trapped between the eCLICK and eBOX when mounting the eBOX. Please prepare the installation by Now release the bracket and let it...
- Page 9 Clicking the Compleo eBOX into the Compleo eCLICK | 9 Important Note Make sure that the The grub screw can eBOX clicks correctly only be fully screwed into the eCLICK. The in when the locking locking bracket must bracket is inserted be in the final position.
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Page 10: Compleo Ebox System Configuration
Technical commissioning and configuration must be Technical commissioning and configuration must be carried out entirely by an electrician. Have the PUK of your carried out entirely by an electrician. Use the Compleo This product contains eBOX at hand for this purpose. -
Page 11: Charging Process
Charging process | 11 Charging process The charging process consists of connecting your vehicle to the eBOX, authenticating the charging process, charging your vehicle and finally disconnecting your vehicle from the eBOX. Please make sure to carefully stow away any firmly connected cables after use (steps 1 and 2 are interchangeable). -
Page 12: Troubleshooting
12 | Troubleshooting Troubleshooting Troubleshooting Charging process malfunction Authentication error Most eBOX malfunctions occur due to incorrect In rare cases, the charging process is disrupted • Authentication LED remains on (LED ring operation, which means they cannot be registered or slowed down by external influences. This can flashes red briefly): by the device and thus cannot be displayed. - Page 13 Troubleshooting | 13 Danger Critical error Device error. A serious device fault has rendered the eBOX Warning of electrical inoperable, and it must be disconnected voltage. immediately from the mains. If the error persists after restarting and cooling down the eBOX, please consult a qualified electrician and initiate eBOX replacement if necessary.
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Page 14: 14 | Specifications
14 | Specifications General specifications Number of charging points Cable length (in cable version) 6.5 m Charging mode Mode 3 according to IEC 61851 Areas of application Indoor and outdoor IP code of the housing IP55 Protection class (impact resistance) IK10 according to IEC 62262:2002 UV protection Outdoor areas (F1) - Page 15 Specifications | 15 Working conditions -30 °C to +50 °C at full load output Operating temperature Thermal overload protection: output power reduced at higher temperatures Air humidity 5% to 95% as defined under IEC 61851-1 Ed.3/EN 61851-1 (2017) Max. altitude above sea level Max.
- Page 16 Charging current controlled via PWM pilot signal in accordance with IEC 61851-1:2017 Direct communication Bluetooth Class 1 and 2 (power level) Backend connectivity Via OCPP 1.6J to Compleo backend or third-party backends Backend communication WLAN with 2.4 GHz IEEE 802.11 b/g/n with WPA2 (antenna gain, frequency-dependent, max. 4.6 dBi) Authentication...
- Page 17 Specifications | 17 UI/UX LED ring for charging status; Display/interaction 2 LED indicators for authentication and vehicle connection status, 1 LED button for Bluetooth connection Notes for use Attached to the side of the eBOX as a graphic External accessories Personal protection Fault current protection switch type A (RCD type A): to be installed...
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Page 18: Notes
18 | Notes Notes Cleaning The product eBOX smart must always be used 6. The product can be used in closed-off and in conjunction with the eCLICK. public areas. The eBOX may only be cleaned with water; the use of lukewarm water is recommended. -
Page 19: Imprint
Imprint | 19 Imprint Copyright © 2022 Compleo Charging Technologies GmbH. All rights reserved. This document is intellectual property right- and copyright- protected. No part hereof may be edited, duplicated, or published in any manner purposing other than the proper use of the eBOX without express written permission of Compleo Charging Technologies GmbH. - Page 20 Compleo Charging Technologies GmbH UK sales partner Oberste-Wilms-Straße 15a Compleo Charging Solutions UK Limited D-44309 Dortmund | Germany 6th Floor | 60 Gracechurch Street London | EC3V 0HR | Great Britain servicedesk@compleo-cs.com compleo-cs.com...
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