Receiver Problems - Javad Prego Operator's Manual

TR O U B L E S H O O T I N G
5

Receiver Problems

Problem
The receiver does not power up.
Causes
The receiver may be in
Zero Power Mode.
If no external power
source used, batteries
may be discharged.
The receiver has an
external power source,
but internal batteries
are discharged.
The receiver may have
a defective charger or
defective internal
batteries.
Receiver Problems
The following are some of the most commonly encountered problems.
Problem
The receiver cannot establish a connection to a computer or external
controller.
Causes
The cable is not
properly plugged in.
5-2 Prego Operator's Manual
Solutions
Press the Reset key.
Connect a fully charged external power
source and retry. See "Powering the Prego"
on page 2-2.
Charge the batteries overnight. See
"Powering the Prego" on page 2-2.
If after charging your internal batteries
overnight, and your receiver is not
powering, contact JNS Customer Support
for advice.
Solutions
• Check that the cable connector is
attached to the correct serial port.
• Unplug the cable, then securely and
properly reconnect it to the receiver.
• See "External Components" on
page 1-12 and "Connector
Specifications" on page B-8 for
information on the receiver's connectors.
www.javad.com