Chapter 5: Troubleshooting; Power Problems - Javad Prego Operator's Manual

T
In general, as long as you follow the maintenance and safety instructions
provided in this manual, you should have few problems with your Prego. This
guide will help you diagnose and solve some common problems you may
encounter with your Prego.
Before contacting JNS Customer support about any problems with the receiver,
try the following:
• Reset the receiver using PCView (Tools and Reset receiver)
• Restore factory default settings using PCView (press Set all parameters to
• Clear the NVRAM
• Initialize the file system (this will erase all files inside the receiver)
Warning:

Power Problems

All Prego receivers are preset in the factory as "Auto Mode" for both the power
and charger. If you want to check these settings, connect your receiver to your
computer and run
PCView. Once connected, click Configuration->Receiver. On the General tab,
you will find the Power and Charger fields. These fields should be set to Auto.
If not, change them to Auto and click Apply.
Tip: Clearing the NVRAM will also return the
receiver to Auto Mode.
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ROUBLESHOOTING
defaults)
Do not attempt to repair equipment yourself. Doing so will
void your warranty and may damage the hardware.
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