Paper Is Low In Tray 1. Load Paper; Paper Is Empty In Tray 1. Load Paper; Paper Is Empty In All Tray. Load Paper - Samsung MultiXpress M5370 Series Service Manual

Table of Contents

► Error Code

► Error message

Paper is low in tray 1. Load paper

Tray 1 is nearly empty. / Tray 1 is empty.

► Troubleshooting method

1) Remove the tray1.

2) Check if paper is loaded. If it is empty, load the paper.

3) Check the connection between the empty sensor and on the main board. If necessary, install a new empty sensor.

4) Check that the empty sensor actuator moves freely and is not damaged. If necessary, install a new empty sensor

actuator assembly.

5) Check the connection between the tray1 lift motor and on the main board.

6) Check the tray1 lift motor operation. If necessary, replace the motor.

7) If necessary, replace the main board.

4. Troubleshooting