U1-Xxxx Type (Fuser) Error Code; Error Code; Error Message - Samsung MultiXpress M5370 Series Service Manual

4.6.7. U1-xxxx type (Fuser) error code

► Error Code

U1–2115

► Error message

Fuser Unit Failure: #U1-2115. Turn off then on. Call for service if the problem persists
► Symptom
The pressure control unit(Cam unit)of the fuser is abnormal.
► Troubleshooting method
CAUTION
The temperature gets hot around the Fuser Unit. To prevent burns, make sure the Fuser Unit area is cool before
performing this procedure.
1) Turn the machine off then on.
2) Turn the machine off. Re-install the fuser unit. Then turn the machine on.
3) If the problem persists, remove the rear cover. Check if the fuser connector is connected correctly.
4) If the connection is OK, remove the fuser unit.
5) Check the pressure control unit of the fuser.
6) If the problem persists, replace the fuser unit.
7) If the problem persists, replace the fuser pressure motor.
8) If the problem persists, replace the main board.
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4. Troubleshooting
4-181