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► Error Code
C1–1710
C1–1711
C1–1712
► Error message
Toner Cartridge Failure: #C1-1710. Call for service
► Symptom
The data of CRUM is not detected. / CRUM is defective.
► Troubleshooting method
1) Open the front cover and side cover. Check if the toner cartridge is installed.
2) Remove and reinstall the toner cartridge.
3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
4) Replace the toner cartridge with new one.
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4. Troubleshooting
4-97
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Table of Contents
Troubleshooting
