Samsung MultiXpress M5370 Series Service Manual page 373

Table of Contents

► Error Code

► Error message

Original paper jam in the exit area of scanner

Original jam has occurred around the scan in roller and regi roller.

► Troubleshooting method

1) Check if the pick up motor operates normally.

2) Open the DSDF cover. Check if the paper jam is occurred.

3) Pull the green lever of the Guide Exit Lower. Remove the jammed paper.

4) Check if there are any obstacles or contamination on the paper path. Remove it.

5) If the problem persists, check the exit sensor and connection.

a) Remove the DSDF Unit and white sponge.

4. Troubleshooting

Troubleshooting