H2-5A62; Staple Cartridge Is Low. Replace It; H2-5A63; Staple Cartridge Is Empty Or Not Installed. Replace It - Samsung MultiXpress M5370 Series Service Manual

► Error Code

H2-5A62

H2-5A63

H2-6A62
H2-6A63
► Error message

Staple cartridge is low. Replace it

Staple cartridge is empty or not installed. Replace it

► Symptom
Can not detected Staple cartridge .
► Troubleshooting method
Check if there is Staple Cartridge.
If the error still occurs, check the followings
1) Is the Staple Cartridge mounted?
a) Replace stapler cartridge(JC81-03481A).
b) Check if the connector (SJ10 8310)of Staple is disconnected.
c) Check if the connector(SJ10 8310) J9,J10 on the main control board(JC81–07242A) is disconnected.
d) Check continuity and if the harness is damaged, replace as is necessary.
e) Replace staple unit(SJ10 3140).
f) Replace the Finisher main control board(JC81–07242A).
2) Mount the stapler cartridge(JC81-03481A).
3) Replace the stapler Unit(SJ10 3140)
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4. Troubleshooting
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