Error Message; Sensor Failure: #A3-3412. Turn Off Then On. Call For Service If The Problem Persists - Samsung MultiXpress M5370 Series Service Manual

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► Error Code
A3–3310
A3–3311
A3–3312
A3–3320
A3–3410
A3–3411
A3–3412

► Error message

Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem persists.
The room temperature is not suitable for this set use. Please adjust room temperature
Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem persists.

Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem persists.

► Symptom
Outer temperature/humidity sensor is defective.
► Troubleshooting method
A3–3310 / A3–3311 / A3–3312 / A3–3320 : Temperature function of the sensor is abnormal.
A3–3410 / A3–3411 / A3–3412 : Humidity function of the sensor is abnormal.
1) Enter SVC mode. Execute sensor test to check its operation.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0013 Outer Temperature )
2) Remove the rear cover.
Measure the resistance value of the connector at both ends.
If the value is not in 47.5KΩ ~ 52.5KΩ (@ 25 ℃), replace the outer temperature/humidity sensor(JC32–00015A).
3) If the harness and sensor are normal, replace the main board(JC92–02661A).
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4. Troubleshooting
4-89

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