Ax-Xxxx Type Error Code - Samsung MultiXpress M5370 Series Service Manual

4. Troubleshooting

4.6.1. Ax-xxxx type error code

► Error Code
11-2T01
11-2T11
11-2T21
11-2T31
11-2T41
11-2T61
► Error message
Load tray with [Letter], [Plain] paper
Load tray 1 with [Letter], [Plain] paper
Load tray 2 with [Letter], [Plain] paper
Load tray 3 with [Letter], [Plain] paper
Load tray 4 with [Letter], [Plain] paper
Load MP with [Letter], [Plain] paper
► Symptom
Paper in tray is not matched to the machine paper setting.
► Troubleshooting method
1) Check and change the paper setting of the corresponding tray properly.
► Error Code
61–1111
► Error message
Booting Failure: #61-1111. Turn off then on. Call for service if the problem persists
► Symptom
Hibernation image creation is failed.
► Troubleshooting method
1) Turn the machine on with a normal booting.
2) Enter the SVC mode. Select "Hibernation On" again.
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