H2-5A38; Paper In Mailbox Bin 3 Is Full. Remove Printed Paper; H2-5A50; Finisher Failure #H2-5A50. Check Finisher - Samsung MultiXpress M5370 Series Service Manual

4. Troubleshooting
► Error Code
H2-5A38 ~ 5A49
► Error message
Paper in mailbox bin X is full. Remove printed paper
► Symptom
Mailbox outbin is full.
► Troubleshooting method
1) Remove the paper on outbin tray.
2) If there is no paper on outbin tray but error persists, check the following.
a) Check the connection between outbin full sensor and mailbox main board. Reconnect the harness.
b) If the connection is OK, replace the outbin full sensor.
c) Check if the outbin actuator is assembled correctly. If it is deformed or broken, replace it.
► Error Code

H2-5A50

H2-6A50
► Error message

Finisher Failure #H2-5A50. Check finisher

► Symptom
Communication error between finisher and copier.
► Troubleshooting method
1) Check the connection between finisher and copier. Reconnect the cable.
2) If the connection is OK, replace the finisher board.
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