Samsung MultiXpress M5370 Series Service Manual page 351

Table of Contents

Advertisement

► Error Code
S3–3211
► Error message
Scan System Failure #S3-3211: Turn off then on.
► Symptom
DSDF board is not connected or communication error occurs between DSDF board and main board.
► Troubleshooting method
1) Turn off the machine then on. If the problem persists, check the following.
2) Turn the machine off again.
3) Remove the scan rear cover. Check if the connector on scan joint board is connected correctly.
4) Remove the rear cover. Check if the connector on the main board is connected correctly.
5) Remove the DSDF rear cover. Check if the connector on DSDF board is connected correctly.
6) If the connection is OK, replace the DSDF board.
7) If the problem persists after replacing the DSDF board, replace the main board.
Copyright© 1995-2016 SAMSUNG. All rights reserved.
4. Troubleshooting
4-173

Advertisement

Table of Contents
loading

Table of Contents