Error Code And Troubleshooting - Samsung MultiXpress M5370 Series Service Manual

4. Troubleshooting

4.6. Error Code and Troubleshooting

Messages appear on the control panel display to indicate the machine's status or errors.
NOTE
Some messages may not appear on the display depending on the options or models.
Error Code Error Message
11-2T01 Load tray with [Letter], [Plain] paper
11-2T11 Load tray 1 with [Letter], [Plain] paper
11-2T21 Load tray 2 with [Letter], [Plain] paper
11-2T31 Load tray 3 with [Letter], [Plain] paper
11-2T41 Load tray 4 with [Letter], [Plain] paper
11-2T61 Load MP with [Letter], [Plain] paper
61-1111 Booting Failure: #61-1111. Turn off then on. Call for service if the problem
persists
A1-1111 Motor Failure: #A1-1111. Turn off then on. Call for service if the problem
persists
A1-1112 Motor Failure: #A1-1112. Turn off then on. Call for service if the problem
persists
A1-1113 Motor Failure: #A1-1113. Turn off then on. Call for service if the problem
persists
A1-3111 Motor Failure: #A1-3111. Turn off then on. Call for service if the problem
persists
A1-3112 Motor Failure: #A1-3112. Turn off then on. Call for service if the problem
persists
A1-3113 Motor Failure: #A1-3113. Turn off then on. Call for service if the problem
persists
A3-2113 The CTD sensor is dirty. Please clean it with soft cloth or paper
A3-3210 Sensor Failure: #A3-3210. Turn off then on. Call for service if the problem
persists
A3-3211 Sensor Failure: #A3-3211. Turn off then on. Call for service if the problem
persists
A3-3212 Sensor Failure: #A3-3212. Turn off then on. Call for service if the problem
persists
A3-3310 Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem
persists
A3-3311 Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem
persists
A3-3312 Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem
persists
A3-3320 The room temperature is not suitable for this set use. Please adjust room
temperature
A3-3410 Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem
persists
A3-3411 Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem
persists
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