Samsung MultiXpress M5370 Series Service Manual page 256

4. Troubleshooting
Error Code Error Message
H2-5084 Paper Jam at mailbox bin 2. Remove paper: #H2-5084
H2-5085 Paper Jam at mailbox bin 3. Remove paper: #H2-5085
H2-5086 Paper Jam at mailbox bin 4. Remove paper: #H2-5086
H2-5087 Mainbox Failure: #H2-5087. Check mailbox
H2-5088 Mailbox door is open. Close it
H2-5096 Finisher Failure #H2-5096. Turn off then on, after checking finisher
H2-5097 Finisher Failure #H2-5097. Turn off then on, after checking finisher
H2-5098 Finisher Failure #H2-5098. Turn off then on, after checking finisher
H2-5099 Finisher Failure #H2-5099. Turn off then on, after checking finisher
H2-5100 Finisher Failure #H2-5100. Turn off then on, after checking finisher
H2-5101 Finisher Failure #H2-5101. Turn off then on, after checking finisher
H2-5102 Finisher Failure #H2-5102. Turn off then on, after checking finisher
H2-5112 Mainbox Failure: #H2-5112. Check mailbox
H2-5113 Mainbox Failure: #H2-5113. Check mailbox
H2-5A21 Finisher top door is open. Close it
H2-5A30 Paper in all output bins is full. Remove printed paper
H2-5A31 The paper in finisher stacker is nearly full. Remove printed paper
H2-5A32 The paper in finisher stacker is full. Remove printed paper
H2-5A34 The paper in finisher bin2 is nearly full. Remove printed paper
H2-5A35 The paper in finisher bin2 is full. Remove printed paper
H2-5A38 Paper in mailbox bin 3 is full. Remove printed paper
H2-5A3C Paper in mailbox bin 4 is full. Remove printed paper
H2-5A44 The paper in finisher stacker is full. Remove printed paper
H2-5A45 The paper in finisher bin2 is full. Remove printed paper
H2-5A46 The paper in finisher bin3 is full. Remove printed paper
H2-5A47 The paper in finisher bin4 is full. Remove printed paper
H2-5A50 Finisher Failure #H2-5A50. Check finisher
H2-5A62 Staple cartridge is low. Replace it
H2-5A63 Staple cartridge is empty or not installed. Replace it
H2-5A90 Paper jam at the top of finisher: #H2-5A90
H2-6A50 Finisher Failure: #H2-6A50. Check finisher
H2-6A62 Staple cartridge is low. Prepare it
H2-6A63 Staple cartridge is empty. Replace it
M1-1113 Paper jam in tray 1
M1-1613 Paper jam in MP Tray
M1-3122 Tray 1 cassette is pulled out. Insert it properly
M1-4111 Tray Failure: #M1-4111. Pull tray 1 out and insert it. Call for service if the
problem persists
M1-5111 Paper is low in tray 1. Load paper
M1-5112 Paper is empty in tray 1. Load paper
M1-5120 Paper is empty in all tray. Load paper
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Troubleshooting Page
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