System Recovery - Samsung MultiXpress M5370 Series Service Manual

4. Troubleshooting

4.5.6.6. System Recovery

•
Service Functions > System Recovery
NOTE
There are 3 methods for entering System Recovery mode.
• In case of normal booting,
- Enter SVC mode and select System Recovery menu.
• In case of abnormal booting,
- If the HDD is broken, the machine will enter System Recovery at booting.
- When turning the machine on while opening the side cover and pushing the Soft Power Button on OP panel, you can
enter System Recovery forcibly.
This function reinstalls the OS and formats the partitions on the HDD. To use this function, a HDD image need to be saved
in a USB memory, and that USB memory needs to be plugged in the system before the execution.
NOTE
• Memory stick file system type : FAT16 or FAT32 not NTFS
• Memory stick must contain the following 3 files only.
-
unix script files x 2
- HDD image file x1
1) From the system recovery UI, Choose "SYS" to recover only the system partition of the HDD or "ALL" to recover all
the partition of the HDD.
2) When the system recovery UI is appeared after reboot, choose "HDD Repair" to repair any corrupted data in the selected
partition or choose "HDD Format" to format the data in the selected partition.
a) HDD Format
• Hidden Partition : This can format and reinstall the only System Binary in HDD. User data is not deleted.
• USB : This can format the HDD using USB stick. All data except the stored in MSOK will be deleted.
• Network : This can format the HDD using network. All data except the stored in MSOK will be deleted.
b) HDD Repair : This can restore the internal system by checking the HDD error. This is for HDD recovery itself
and irrelevant to the user data in device.
3) When pushing "Next" button, the login page for authentication will be displayed. The password will be 1934 as the
factory setting password.
4) When pushing "Next" button, the following page will be displayed.
• In case of selecting USB option :
The Next button is pressed after inserting the USB stick.
The system will check for the required packages in the USB stick. If all the packages are present in the USB
stick then the system will be directed to the confirmation page otherwise an Error page will be displayed with
an appropriate error message.
• In case of selecting Network option :
This page contains two sections :
-
Configure device IP address
a) Device IP: IP address for the device
b) Gateway IP: Gateway IP address for the device
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