Original Paper Jam In The Exit Area Of Scanner (M5370Lx / M4370Lx) - Samsung MultiXpress M5370 Series Service Manual

Table of Contents

► Error Code

U3–3711 / U3–3713 / U3–3714

► Error message

Original paper jam in the exit area of scanner

Original jam has occurred during reverse procedure.

► Troubleshooting method

1) Open the RADF Assy.

2) Open the Cover-Platen Sub Assy. If there is a jammed paper, remove it.

3) Check the reverse actuator and sensor.

a) Open the Cover-Platen Sub Assy. And then, remove 3 screws.

b) Check if the reverse actuator operates normally.

4) If the reverse actuator operation is normal, check the harness.

4. Troubleshooting

Troubleshooting