U3-Xxxx Type(Dsdf) Error Code; Original Paper Jam Inside The Scanner (M5370Lx / M4370Lx) - Samsung MultiXpress M5370 Series Service Manual

4. Troubleshooting

4.6.9. U3-xxxx type(DSDF) error code

► Error Code
U3–3211
U3–3213
U3–3214
► Error message
Original paper jam inside the scanner
► Symptom
Original jam has occurred around the scan in roller and regi roller.
► Troubleshooting method
1) Check if the pick up motor operates normally.
a) Check if the paper jam has occurred on DSDF tray.
2) Open the DSDF cover. Remove the paper on Guide-Pick up Assy.
3) Check if the actuator and pick up assy operate normally.
a) Check the operation of the regi sensor.
b) If the regi sensor operation is OK, check the followings.
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