Error Code And Troubleshooting - Samsung Xpress C480 Series Service Manual

4. Alignment and Troubleshooting

4.2.2. Error Code and Troubleshooting

Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to
understand the messages' and their meaning, and correct the problem, if necessary.
NOTE
Some messages may not appear on the display depending on the options or models.
Error Code Error Message
11-2T01 Tray Paper Mismatch
A1-1110 Error: #A1-1110 Turn off then on
A3-2210 ID Control Fail Check CTD Sensor
A3-3312 Error: #A3-3312 Turn off then on
A3-6110 Error: #A3-6110 Turn off then on
C1-2110 Prepare Toner
C1-2120 Replace Toner
C1-2150 Replace Toner
C1-2160 Replace Toner
C1-2411 Install toner
C1-2512 Not compatible Yellow toner
C1-2711 Error: #C1-2711 Call for Service
C1-2712 Error: #C1-2712 Call for Service
C1-3110 Prepare Toner
C1-3120 Replace Toner
C1-3150 Replace Toner
C1-3160 Replace Toner
C1-3411 Install Toner
C1-3512 Not compatible magenta toner
C1-3711 Error: #C1-3711 Call for Service
C1-3712 Error: #C1-3712 Call for Service
C1-4110 Prepare Toner
C1-4120 Replace Toner
C1-4150 Replace Toner
C1-4160 Replace Toner
C1-4411 Install toner
C1-4512 Not compatible cyan toner
C1-4711 Error: #C1-4711 Call for Service
C1-4712 Error: #C1-4712 Call for Service
C1-5110 Prepare Toner
C1-5120 Replace Toner
C1-5150 Replace Toner
C1-5160 Replace Toner
C1-5411 Install Toner
4-33 Copyright© 1995-2017 SAMSUNG. All rights reserved.
Troubleshooting Page
P.4–36
P.4–36
P.4–37
P.4–38
P.4–39
P.4–40
P.4–40
P.4–40
P.4–40
P.4–40
P.4–41
P.4–41
P.4–41
P.4–40
P.4–40
P.4–40
P.4–40
P.4–40
P.4–41
P.4–41
P.4–41
P.4–40
P.4–40
P.4–40
P.4–40
P.4–40
P.4–41
P.4–41
P.4–41
P.4–40
P.4–40
P.4–40
P.4–40
P.4–40