Ax-Xxxx Type Error Code; Error Code; Error Message; Motor Failure: #A1-1211. Turn Off Then On. Call For Service If The Problem Persists - Samsung CLX-8640 series Service Manual

4.6.1. Ax-xxxx type error code

► Error Code

A1–1211
A1–1212
A1–1213

► Error message

Motor Failure: #A1-1211. Turn off then on. Call for service if the problem persists.

Motor Failure: #A1-1212. Turn off then on. Call for service if the problem persists.

Motor Failure: #A1-1213. Turn off then on. Call for service if the problem persists.

► Symptom
Fuser motor operation is abnormal.
► Troubleshooting method
• A1–1211 : Fuser motor is stopped but machine recognizes it as operational.
• A1–1212 : Fuser motor is not operated for print-job.
• A1–1213 : Fuser motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off. Check if there are any foreign substances or paper around fuser unit.
2) Check if the fuser unit is damaged. If yes, replace the fuser unit.
3) Remove the rear cover after removing 7 screws.
4) Check if the Fuser motor connectors are connected correctly.
5) If the connection is OK, turn the machine on. Enter SVC mode. Select fuser motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 109–0030)
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4. Troubleshooting
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