Error Code And Troubleshooting - Samsung ProXpress C3060 Series Service Manual

4.7.2. Error Code and Troubleshooting

Messages appear on the control panel display to indicate the machine's status or errors.
NOTE
Some messages may not appear on the display depending on the options or models.
Error Code Error Message
Paper mismatch Tray 1 Load [A4] [Plain] ontinue ⊙ Cancel X
11-2T11
Paper mismatch Tray 2 Load [A4] [Plain] Continue ⊙ Cancel X
11-2T21
Paper mismatch Tray 3 Load [A4] [Plain] Continue ⊙ Cancel X
11-2T31
Paper mismatch MPT Load [A4] [Plain] Continue ⊙ Cancel X
11-2T61
Error: #A1-1210 / Motor Failure: #A1-1210. Turn off then on. Call for
A1-1210
service if the problem persists
Error: #A1-3621 / Motor Failure: #A1-3621. Turn off then on. Call for
A1-3621
service if the problem persists
Error: #A1-3622 / Motor Failure: #A1-3622. Turn off then on. Call for
A1-3622
service if the problem persists
Error: #A1-4111 / Motor Failure: #A1-4111. Turn off then on. Call for
A1-4111
service if the problem persists
Error: #A1-4112 / Motor Failure: #A1-4112. Turn off then on. Call for
A1-4112
service if the problem persists
Error: #A1-4310 / Motor Failure: #A1-4310. Turn off then on. Call for
A1-4310
service if the problem persists
Error: #A2-1210 / Fan Failure: #A2-1210. Turn off then on. Call for service
A2-1210
if the problem persists
Error: #A2-2110 / Fan Failure: #A2-2110. Turn off then on. Call for service
A2-2110
if the problem persists
Error: #A3-3211 / Sensor Failure: #A3-3211. Turn off then on. Call for
A3-3211
service if the problem persists
Error: #A3-3212 / Sensor Failure: #A3-3212. Turn off then on. Call for
A3-3212
service if the problem persists
Error: #A3-3311 / Sensor Failure: #A3-3311. Turn off then on. Call for
A3-3311
service if the problem persists
Error: #A3-3312 / Sensor Failure: #A3-3312. Turn off then on. Call for
A3-3312
service if the problem persists
Not proper Room Temp / The room temperature is not suitable for this set
A3-3320
use. Please adjust room temperature
C2-2110 Prepare new Y toner/ Prepare new yellow toner cartridge
C2-2120 Replace new Y toner / Replace with new yellow toner cartridge
C2-2140 Replace new Y toner / End of life, Replace with new yellow toner cartridge
C2-2150 Replace new Y toner / Replace with new yellow toner cartridge
C2-2160 Replace new Y toner / Replace with new yellow toner cartridge
C2-2170 Replace new Y toner / End of life, Replace with new yellow toner cartridge
C2-2410 Y toner not installed / Install yellow toner cartridge
Copyright© 1995-2017 SAMSUNG. All rights reserved.
4. Troubleshooting
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