Identifying The Error Category; Initial Action; Failure On The Printer Side; Repair At The Factory - MIMAKI JV300-130 Maintenance Manual

MAINTENANCE MANUAL > Troubleshooting > Details on Errors and Malfunctions > Concerning Errors and Malfunctions
Model JV300-130/160 Issued 2014.05.30 Revised
7.1.1 Concerning Errors and Malfunctions
 Checking procedure
This section describes troubleshooting procedures for the problems for which error messages are displayed.

1. Identifying the error category

The causes of errors can be classified into the following categories:
 Handling error on the host computer side
 Trouble on the host computer side
 Trouble with the interface cable
 Machine handling error
 Machine mechanical trouble
 Machine hardware trouble
 Machine firmware trouble

2. Initial action

Refer to the error message, and judge whether the trouble lies on the host computer side or on the printer side.
 Has any of the interface conditions (printer model setting, command, etc.) been changed?
 Does the trouble occur under specific conditions?
 Does the same trouble occur repeatedly?

3. Failure on the printer side

Take the following steps to repair the printer.
 Uploading and checking of parameters
 Reinstalling of firmware
 Checking of FFC and cable connections
 Replace the defective part (sensor, etc.) or make the necessary adjustment.
 Replace the PCBs.

4. Repair at the factory

If the error recurs even after the corrective measures specified here are taken, return the machine to the factory of
MIMAKI for repair.
© 2014 MIMAKI ENGINEERING CO.,LTD.
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