Monitoring The Leds - 3Com OfficeConnect 3CR100A97 User Manual

Monitoring the
LEDs
The following table identifies how to identify possible causes and
solutions to problems that can be identified by viewing the OfficeConnect
Gateway LEDs.
OfficeConnect Gateway base units
LED LED State
POWER LED not lit (green).
ALERT LED remains lit (red).
ALERT LED continues
to flash.
10/100/Data 10/100/Data LEDs do
not remain lit.
DSL STATUS DSL STATUS LEDs are
(Link/Data) off (not illuminated)

Monitoring the LEDs

Possible Cause Solution
Power not Check that the
available. power cable is fully
plugged into an
active power outlet,
and also into the
power inlet on the
rear panel of the
OfficeConnect
Gateway.
An internal failure. Notify your Service
Provider or reseller.
Self test failure or Power cycle the
OfficeConnect OfficeConnect
Gateway is in Gateway. If the
firmware ALERT LED continues
download mode. to flash, the
OfficeConnect
Gateway has failed
the self test. Contact
your Service Provider
or network supplier.
Problem with your If no LEDs flash,
computer or make sure that your
application computer is turned
software or on and operational.
OfficeConnect
Make sure your
Gateway line.
OfficeConnect
Gateway line is
operational.
DSL cable is not Check the DSL cable
securely connection and
connected. make sure it is
inserted properly on
the back of the
OfficeConnect
Gateway. Also, your
computer should be
turned on and your
network software
should be running.
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