C
Overview
Support from Your Network Supplier
T
ECHNICAL
Information contained in this document is correct at time of publication.
These services are available 24 hours a day, 7 days a week. For the most
up–to–date information, 3Com recommends that you access the 3Com
Corporation World Wide Web site.
World Wide Web Site
This site provides access to online support information such as technical
documentation and software library, as well as support options ranging from
technical education to maintenance and professional services.
If additional assistance is required, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to provide a
variety of services, including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following
information ready:
Product model name, part number, and serial number
I
A list of system hardware and software, including revision levels
I
Diagnostic error messages
I
Details about recent configuration changes, if applicable
I
If you are unable to contact your network supplier, see the following section
on how to contact 3Com.
S
UPPORT
http://www.3com.com
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