Lan Connection Problems - 3Com OfficeConnect 3CR100A97 User Manual

LAN Connection
Problems
LED LED State
ALERT LED remains lit (red).
ALERT LED continues
to flash (amber).
PHONE STATUS LED not lit (green)
when Offhook (phone
is being used).
Use the information in the following table to identify and resolve LAN
connection problems.
Symptom Possible Cause
LAN Status LEDs The LAN cable is not connected. Check that one end of the
(10/100/Data) do
not illuminate
(green) on
OfficeConnect
Gateway base unit.
The ethernet The LAN cable has been
interface status is damaged.
shown as Disabled
on the
OfficeConnect
Gateway IP
Networks web page.

LAN Connection Problems

Possible Cause Solution
An internal failure. Notify your Service
Provider or reseller.
A version Contact your Service
incompatibility Provider or network
was detected supplier if the ALERT
between the Voice LED continues to
Expansion unit flash.
and the Base unit.
Or
An upgrade is
being performed
on the Voice
Expansion unit by
the Base unit.
Phone not Check that the cable
detected. for the telephone is
fully plugged into
the correct Phone
connector on the
Expansion unit.
Solution
LAN cable is fully plugged
into the LAN port. Check
that the other end is fully
plugged into the local LAN
connection.
Replace the cable.
12-5