3Com HomeConnect 3CRWE50194 User Manual
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3Com HomeConnect 3CRWE50194 User Manual

Home wireless gateway
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http://www.3com.com/
http://www.3com.com/productreg
Part No. 09-xxxx-000
Published Oct 2000
HomeConnect™
Home Wireless Gateway

User Guide

3CRWE50194
Home Network Management Solution

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  • Page 1: User Guide

    HomeConnect™ Home Wireless Gateway User Guide 3CRWE50194 Home Network Management Solution http://www.3com.com/ http://www.3com.com/productreg Part No. 09-xxxx-000 Published Oct 2000...
  • Page 2 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
  • Page 3 RF Exposure Compliance Statement (U.S.) CAUTION The 3Com HomeConnect Home Wireless Gateway has been certified as a mobile device as per FCC Section 2.1091. In order to comply with the FCC RF exposure requirements the 3Com HomeConnect Home Wireless Gateway must only be installed with...

  • Page 4: Table Of Contents

    ONTENTS ELCOME IRELESS HomeConnect™ Wireless Gateway Wireless Gateway Advantages Firewall Technology Kit Contents Installation Sheet Minimum System Requirements Using This Guide IRELESS ATEWAY Front Panel Power Wireless LAN Ethernet LAN Rear Panel Power Adapter Socket Reset Cable/DSL Ethernet ASIC NSTALLATION Connecting the Wireless Gateway to the Internet External Cable and DSL Modem Connections Connecting the Wireless Gateway to Your Network...
  • Page 5 NTERNET Internet Connection Settings External Cable and DSL Modem DDITIONAL EATURES Status Client Privileges Tools System Test Security Log Reset Home Wireless Gateway Restore Factory Settings Update Firmware ROUBLESHOOTING Home Wireless Gateway Modem Cable or DSL Ethernet Networks 3Com KnowledgeBase...
  • Page 6 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem Support from Your Network Supplier Support from 3Com Returning Products for Repair LOSSARY NDEX ARRANTY AND EGULATORY OMPLIANCE 3Com Corporation Limited Warranty Regulatory Compliance Information 3Com End User Software License Agreement...
  • Page 8 IST OF IGURES Home Network Without a Wireless Gateway Home Network Using a Wireless Gateway HomeConnecttm Wireless Gateway Package Contents Home Wireless Gateway Home Wireless Gateway - Front Panel Home Network Gateway - Rear Panel Cable or DSL Modem Connected to the Gateway Connecting the Gateway to an Ethernet Network Web Browser Location Field Home Network Gateway Main Page...

  • Page 10: Welcome T O Home Wireless

    Computer networks are among the fastest ways to share information, and wireless computer networks are rapidly becoming the most convenient way of connecting computers. 3Com has brought this exciting technology into the home with the HomeConnect™ Wireless Gateway.
  • Page 11 1: W HAPTER ELCOME IRELESS Figure 1 Home Network Without a Wireless Gateway Internet Cable, DSL or 56K modem When you utilize the wireless gateway in your network (figure 2), however, it becomes your connection to the Internet, as well as providing you with many other options, such as network management, firewall protection, and roaming capability.

  • Page 12: Wireless Gateway Advantages

    HomeConnect™ Wireless Gateway Wireless Gateway Advantages Shared Internet connection without cables. Flexible wireless networking, featuring Ethernet connectivity and seamless networking between both media. No need for a dedicated, “always on” computer serving as Internet connection. Cross-platform operation for compatibility with Windows and Macintosh computers Easy access to corporate networks.

  • Page 13: Installation Sheet

    1: W HAPTER ELCOME IRELESS If any of these items are missing or damaged, please contact your retailer. Figure 3 HomeConnect Wireless Gateway Package Contents Installation Sheet If you want to perform a basic installation of your HomeConnect Wireless Gateway, please refer to the included Installation Sheet.

  • Page 14: Using This Guide

    Chapter 7 provides troubleshooting tips. Appendix A provides information on how to contact 3Com for technical support. The Glossary, which provides definitions for key terms concerning the installation and operation of the gateway.
  • Page 15 1: W HAPTER ELCOME IRELESS...

  • Page 16: Home Wireless Gateway

    The front panel of the gateway contains a series of indicator lights that help describe the state of various networking and connection operations. Figure 5 Home Wireless Gateway - Front Panel Power Internet Network 3Com HomeConnect ® ™ Cable/DSL Phoneline Ethernet...

  • Page 17: Power

    2: H HAPTER IRELESS ATEWAY Power The Power indicator light informs you when the gateway is on or off. If this light is illuminated, the gateway is on; if it is not illuminated, the gateway is off. During firmware upgrades and resets, this light will blink yellow (see “Update Firmware”...

  • Page 18: Reset

    Rear Panel For easy identification, the power adapter socket is surrounded by a yellow border. Reset The reset switch is used to reset the gateway. A “soft” reset keeps your gateway settings. To perform a “soft” reset, push the reset switch once. A “hard”...

  • Page 19: Home Wireless Gateway

    2: H HAPTER IRELESS ATEWAY...

  • Page 20: Basic Installation

    ASIC NSTALLATION This chapter will guide you through a basic installation of the HomeConnect Wireless Gateway, including Connecting the Wireless Gateway to the Internet. Connecting the Wireless Gateway to your network. Setting up your computers for wireless and/or wired (Ethernet) networking with the gateway. Note that you can use your wireless gateway for either wireless networking or Ethernet networking, or both.

  • Page 21: Connecting The Wireless Gateway To Your Network

    With the addition of the 3Com Home Wireless Gateway to your home network, you can combine both wireless and wired networking.

  • Page 22: Setting Up Ethernet Networking

    2 If you haven’t done so already, install or connect an Ethernet network adapter for each computer on your home network. Ethernet network adapters, such as the 3Com HomeConnect Ethernet Network Adapter, can be purchased at your local electronics retailer.

  • Page 23: Powering Up

    3: B HAPTER ASIC NSTALLATION Figure 8 Connecting the Gateway to an Ethernet Network Powering Up 1 Plug the included power adapter into the power adapter socket located on the back panel of the gateway (see “Power Adapter Socket” on page 9). 2 Plug the other end into a standard electrical wall socket.

  • Page 24: Windows

    System Settings for Your Computer(s) Windows If you are using a Windows-based notebook computer, use the following procedure to change your TCP/IP settings: 1 From the desktop, click Start, and select Settings, Control Panel, and Network. 2 From the Network control panel, select TCP/IP. 3 From the TCP/IP dialog box, select IP Address.

  • Page 25: Windows

    3: B HAPTER ASIC NSTALLATION Windows If you are using a Windows-based computer, use the following procedure to change your TCP/IP settings: 1 From the desktop, click Start, and select Settings, Control Panel, and Network. 2 From the Network control panel, select TCP/IP. 3 From the TCP/IP dialog box, select IP Address.

  • Page 26: Setup Program

    Internet Service Provider (ISP). If you get access to the Internet, the gateway has received this required information from your ISP, and 3Com recommends that you perform step 2, below, and then change your password and update your time zone immediately (see “Change your password.”...

  • Page 27: Navigating Through The Setup Program

    4: R HAPTER UNNING THE ETUP ROGRAM 3 Press Enter on the keyboard of your computer. The Home Wireless Gateway main page will appear (Figure 10). Be sure to bookmark this page for easy reference. Figure 10 Home Network Gateway Main Page Navigating Through the Setup Program Moving through the pages of the setup program is simple.

  • Page 28: Setting Up Your Home Wireless Gateway

    Setup Program If you have the Internet access information provided by your ISP, you can configure the gateway by using the Gateway Setup Wizard. When you are finished with the Wizard, the gateway will be configured for basic use with your modem and your home network.
  • Page 29 4: R HAPTER UNNING THE ETUP ROGRAM set the channel, click "Manually"and select the desired channel. 9 Click "Enter" to proceed to the Wireless LAN Service Area setup section. 10 If you wish to use a specific WLAN Service Area ID, select the “Specify”...

  • Page 30: Accessing The Internet

    CCESSING THE NTERNET This chapter will explain how to set up your Home Wireless Gateway for use with your external cable or external DSL modem, so that you can access the Internet. Before you continue with this procedure, you will need modem setting information from your Internet Service Provider (ISP).

  • Page 31: Setup Page

    3Com recommends changing your password when setting up the gateway for the first time. The factory default username is admin, and the password is 3com. When the Change Password page appears, type the factory default username and password into their...

  • Page 32: Cable/Dsl Setup | Standard Page

    Internet Connection Settings 7 Enter the networking setup information you acquired from your ISP. When the Cable/DSL Setup | Standard page appears (Figure 14), you will be asked to enter the information you received from your ISP. If you have the information and your ISP has given you an IP address, select Yes after the first question.
  • Page 33 5: A HAPTER CCESSING THE NTERNET 8 If applicable, enter PPPoE information. Your ISP may need you to enter Host Name or PPPoE (Point-to-Point Protocol over Ethernet) settings. Select Advanced below Cable/DSL on the menu tab to generate the Cable/DSL Setup | Advanced page. Fill in the information in the appropriate text box.

  • Page 34: Additional Features

    DDITIONAL EATURES This chapter describes the additional features available to you with your Home Wireless Gateway, which include viewing the Status page, assigning client privileges, and using the system tools. Status Selecting Status from the main menu generates the Status page (Figure 13) in your Web browser window.

  • Page 35: Client Privileges

    6: A HAPTER DDITIONAL EATURES Client Privileges Selecting Client Filtering from the menu tab in the Setup page generates the Client Computer Setup | Client Privileges page (Figure 14). Figure 14 Client Computer Setup | Client Privileges Page Assigning client privileges is a way for you to control what kind of Internet service each of the computers on your home network can use.
  • Page 36 Client Privileges To assign client privileges: 1 Choose an IP address from the available pool. Click the up/down arrows to view the available pool of IP addresses. Click one to choose it, and write it down on a piece of scrap paper. 2 Choose the services you want to block.

  • Page 37: Tools

    6: A HAPTER DDITIONAL EATURES Tools Choosing Tools from the Main menu generates the Tools page within your browser window. There are five options to select from: System Test, Security Log, Reset Home Wireless Gateway, Restore Factory Settings, and Upgrade Software.
  • Page 38 3 Choose your product name and check the latest firmware. If the firmware on the 3Com Web site has the same version number and date as the version you noted in step 1, your gateway is running the latest firmware. If the firmware on the 3Com Web site has a higher version number, continue with this procedure.
  • Page 39 6: A HAPTER DDITIONAL EATURES...

  • Page 40: Troubleshooting

    ROUBLESHOOTING Home Wireless Gateway Check power connection. Verify power light status. Check connections for modem and networking interface(s). If you are unable to access the gateway's user interface, please check your computer's network settings. Verify that your TCP/IP settings are correct (see “System Settings for Your Computer(s)”...

  • Page 41: Ethernet Networks

    Each computer must have either Microsoft Windows 95 (or higher) or Mac OS 8.5 (or higher). 3Com KnowledgeBase If none of the above information has resolved the problem with your gateway, please search the on-line 3Com KnowledgeBase at: http://knowledgebase.3com.com Refer to Appendix A, Technical Support for additional information about how to contact 3Com Technical Support.

  • Page 42: Technical Support

    ECHNICAL UPPORT Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site 3Com FTP site 3Com Bulletin Board Service (3Com BBS) 3Com Facts automated fax service...

  • Page 43: 3Com Bulletin Board Service

    (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach the 3Com BBS by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:...

  • Page 44: Support From 3Com

    If you are unable to contact your network supplier, see the following section on how to contact 3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find...

  • Page 45: Returning Products For Repair

    1 800 527 8677 America Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 46 Returning Products for Repair From the following European countries, you may call the toll-free numbers; select option 2 and then option 2: Austria 0800 297468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0130 821502 Hungary 06800 12813 Ireland...
  • Page 47 HAPTER ECHNICAL UPPORT...

  • Page 48: Glossary

    DNS stands for Domain Name System, which allows Internet host computers to have a domain name (such as 3com.com) and one or more IP addresses (such as 192.34.45.8). A DNS server keeps a database of host computers and their respective domain names and IP addresses, so that when a domain name is requested (as in typing “3com.com”...
  • Page 49 LOSSARY Gateway A device that acts as a wireless central hub by connecting to each computer's network interface card and managing the wireless traffic. The gateway can stand alone in a pure wireless network or can be connected to a wired network, such as an Ethernet network, to create a mixed wireless/wired network.
  • Page 50 LOSSARY installed in the PCMCIA slot of a notebook computer and communicates with the wireless gateway. PPPoE Point-to-Point Protocol over Ethernet. Point-to-Point Protocol is a method of secure data transmission originally created for dial-up connections; PPPoE is for Ethernet connections. Stateful Packet Inspection.
  • Page 51 LOSSARY...

  • Page 52: Index

    NDEX Gateway Setup Wizard 18 Numbers 3Com bulletin board service (3Com BBS) 34 3Com KnowledgeBase 32 hackers 3, 24 3Com URL 33 Installation Map 3, 4 Access point (see Gateway) 40 Internet Service Provider 21, 31, 40 Internet services 27...
  • Page 53 31 SPI.See Stateful Packet Inspection Stateful Packet Inspection 3, 41 status page 25 subnet mask 23, 41 System Test 28 system tools 28 TCP/IP 41 TCP/IP settings 31, 32 Macintosh 15, 16 Windows 15, 16 technical support 3Com URL 33...

  • Page 54: Warranty And Regulatory Compliance

    Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com.
  • Page 55 January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would...
  • Page 56 IMITATION OF IABILITY TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF...

  • Page 57: Regulatory Compliance Information

    NOTE: This product was tested to comply with FCC-15 Class B requirements in the cases of the following configuraqtions: a) 802.11b Transceiver for Home or Office Use ’ ANUFACTURER ECLARATION OF ONFORMITY 3Com Corporation 5400 Bayfront Plaza Santa Clara, CA 95052 U.S.A. Declares that the product: HomeConnect Home Wireless Gateway Date: Name: Model Number: 3CRWE50194 Equipment Type: 802.11b WLAN...
  • Page 58 Potential RF Interference (Canada) CAUTION To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
  • Page 59 APAN...

  • Page 60: 3Com End User Software License Agreement

    TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.
  • Page 61 ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement between you and 3Com, supersedes all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a writing signed by both parties.

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