Restoring A Digital Subscriber Line (Dsl); Resetting An Rs-232 Port; Resetting The Processor's Internal Modem; Auditing Ds1 Pri B-Channels - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting

Restoring a Digital Subscriber Line (DSL)

Procedure
→
Menu
Maintenance
equals the slot no. and pp equals the port no.)
At the conclusion of this procedure, Restore in Progress appears on the display. At
successful completion, Restore Successfully Completed appears. If Restore Failed
appears, exit and try again.

Resetting an RS-232 Port

The ADMIN port is RS-232 Port 2, and the SMDR port is RS-232 Port 1.
Procedure
→
Menu
Maintenance
port (dial sspp where ss equals the slot no. and pp equals the port no.)
→
Reset Yes
At the conclusion of this procedure, Reset in Progress appears on the display. At successful
completion, Reset Successfully Completed appears. If Reset Failed appears, exit and
try again.

Resetting the Processor's Internal Modem

Procedure
→
Menu
Maintenance
At the conclusion of this procedure, Reset in Progress appears on the display. At successful
completion, Reset Successfully Completed appears. If Reset Failed appears, exit and
try again.

Auditing DS1 PRI B-Channels

The Auditing Lines and Auditing Calls procedures initiate an audit. Once an audit is initiated, you
need to wait for the far end to send a message, which usually takes about four minutes. After
waiting four minutes, check the error logs to see if any new PRI errors have occurred.
Auditing Lines. If troubleshooting indicates problems with PRI lines between the control unit
I
and the central office, this audit, if successful, fixes the problem. It allows either side of the PRI
interface to synchronize both ends by exchanging messages.
Checking Ports
5-8
→ → →
Dial the dial plan no. for the DSL (dial sspp where ss
Port DSL
→
RS232 Port 1 or RS232 Port 2
→ → →
Port Modem Reset
5
5
→ →
Enter Restore
5
5
→
Dial the dial plan no. of the
5
5
→
Yes
5
→ →
Enter