Remote Administration And Maintenance - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting
Abuse, misuse, or negligent acts or omissions of the customer and persons under the
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customer's control
Power surges, including power surges due to lightning
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Acts of third parties and acts of God
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AVAYA'S OBLIGATION TO REPAIR, REPLACE, OR REFUND AS SET FORTH ABOVE IS YOUR
EXCLUSIVE REMEDY.
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AVAYA, ITS AFFILIATES, SUPPLIERS, AND
AUTHORIZED RESELLERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND
SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
Limitation of Liability
Except as provided below, the liability of Avaya and its affiliates and suppliers for any claims,
losses, damages, or expenses from any cause whatsoever (including acts or omissions of third
parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed
the lesser of: (1) the direct damages proven; or (2) the repair cost, replacement cost, license fee,
annual rental charge, or purchase price, as the case may be, of the equipment that gives rise to
the claim. Except as provided below, Avaya and its affiliates and suppliers shall not be liable for
any incidental, special, reliance, consequential, or indirect loss or damage incurred in connection
with the equipment. As used in this paragraph, consequential damages include, but are not limited
to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or charges
for such use) of common carrier telecommunications services or facilities accessed through or
connected to the equipment. For personal injury caused by Avaya's negligence, Avaya's liability
shall be limited to proven damages to person. No action or proceeding against Avaya or its
affiliates or suppliers may be commenced more than twenty-four (24) months after the
cause of action accrues. THIS PARAGRAPH SHALL SURVIVE FAILURE OF AN EXCLUSIVE
REMEDY.

Remote Administration and Maintenance

The Remote Administration and Maintenance feature of your telecommunications system, if you
choose to use it, permits users to change the system features and capabilities from a remote
location.
The Remote Administration and Maintenance feature, through proper administration, can help you
reduce the risk of unauthorized persons gaining access to the network. However, telephone
numbers and access codes can be compromised when overheard in a public location, or lost
through theft of a wallet or purse containing access information or through carelessness (for
example, writing codes on a piece of paper and improperly discarding them). Additionally, hackers
may use a computer to dial an access code and then publish the information to other hackers.
Substantial charges can accumulate quickly. It is your responsibility to take appropriate steps to
Remote Administration and Maintenance
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