Touch Tone Receiver Problems; I Procedure - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting
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The system responds with one of four results:
Pass –An identifiable classmark was received. This screen also indicates the name of the
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device that returns the classmark ("Profile").
No Response –No classmark was received. (Tip/ring devices respond this way.)
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Invalid Response –A classmark was received, but the system cannot identify it.
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Intermittent Response –A classmark was not consistently received.
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Touch Tone Receiver Problems

Touch Tone Receivers (TTRs) are required for:
The voice messaging system; the number of TTRs depends on the number of ports used by
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the Voice Messaging System (VMS), as shown in TTRs Required by VMS/AA.
For MERLIN Messaging Systems of Release 2.5 or later, TTRs are not allocated for
calls made from the MERLIN Messaging System module ports but are allocated for
calls made to the MERLIN Messaging System module ports. To ensure correct
operation, use the TTR requirements shown in System Requirements for TTRs.
System requirements based on call volume and use of account codes, as shown in System
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Requirements for TTRs.
Private networks using E&M, T1 tie, and tandem tie trunks.
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Primary and secondary delay announcement devices used with the Prompt-Based Overflow
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feature which allows callers to request overflow coverage while waiting in a calling group
queue. SeeTable
Prompt-Based Overflow,''
Announcement Devices When Using Prompt-Based Overflow,''
Table 3-3. Modules that Supply TTRs
400 GS/LS/TTR

Touch Tone Receiver Problems

3-8
→ →
Type station no.
Port
3-6, ''TTRs Required for Primary Delay Announcement Devices When Using
on page 10
Module
008 OPT
012 (T/R)
016 (T/R)
016 ETR
024 TDL
3
→ →
Enter
3
and Table 3-7, ''TTRs Required for Secondary Delay
Test
on page 11.
No. of TTRs
2
2
4
4
8
4