Checking The Error Logs; About The Error Logs - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting
Table 2-1. Transient/Permanent Error Thresholds–Continued
Error Code
840C
840D
2E01

Checking the Error Logs

You can check the Last 99 errors, Permanent errors, or Transient errors. If you are responding to a
system alarm, it is recommended that you check the Permanent errors first. Once you have
reviewed the error logs, you should print the error information. This helps you determine whether
your work has resolved each problem.
Procedure to View Error Logs
To view the Error Logs from the programming console or from WinSPM in Standard SPM mode:
→
Menu
Maintenance
→
Transient
Procedure to Print Error Logs
To print the Error Logs from the programming console or from WinSPM in Standard SPM mode
→
Menu
System Programming
→
More or
Error Log

About the Error Logs

The most recent alarm message stays on the Error Log screen until it is replaced by another. The
screen does not update the most recent alarm while displayed; to see any updates, you need to
exit the Error Log and then view it again.
You can delete an error log entry from a Permanent or Transient Error Log. You cannot delete an
error log entry from the log showing the Last 99 Errors. Depending on which entry you delete, you
might clear an alarm. See
Error Logs
2-2
Error Description
STUCK RINGING
INCORRECT FIRMWARE
STATE
T1 ACC VIOL
→ →
System Error Log
More or (to page through the errors)
→
Exit
''About Alarms''
Transient/Permanent Threshold
2
2
→
Last 99 or Permanent or
→
Drop (to delete an error log entry)
2
→ →
More or
Print
2
on page 1-8 for additional information about alarms.
2
2
10
→ →
More or