Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual page 54

Integrated system release 2.0 and earlier
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Table 2-2. Error Codes–Continued
Error
Codes
Description
6C10
BRI NET INV B2 LB ACT:
6C11
BRI NET INV IL LB ACT:
6C12
BRI NET INV QM LB ACT:
7002
PRI SVC STATE INCONSIST:
7003
PRI D-CHNL INOPERATIVE:
7004
PRI B-CHNL NOT RELEASED:
7005
PRI B-CH GROUP INCONSIST:
7006
PRI PROTOCOL MISMATCH:
A mismatch in the protocol being
supplied versus the protocol expected
by MERLIN MAGIX.
7401
TRK UPLINK MESSAGE ERROR:
Communication problems between
processor and modules. Unrecognized
message from module to processor.
Error Logs, Access Logs, and System Inventory
Action
Usually no action is required. The link should
return to normal once the test is completed. If
problem persists, contact your technical
support organization.
Usually no action is required. The link should
return to normal once the test is completed. If
problem persists, contact your technical
support organization.
Usually no action is required. The link should
return to normal once the test is completed. If
problem persists, contact your technical
support organization.
Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact your
technical support organization.
Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact your
technical support organization.
Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact your
technical support organization.
Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact your
technical support organization.
Inform the service provider to change the
administration for this circuit.
After the service provider restarts the circuit,
verify that all alarms for this slot are cleared.
Test the trunk with a single-line telephone. If
the problem is not in the trunk, replace the
module with one that is known to be working.
If the problem is gone when using the known
good module, replace the module and restart.
Error Logs
2-13

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