Access Log; System Inventory; Scanning The Access Log; I Procedure - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Access Log

In addition to checking the error logs, checking the access log helps you troubleshoot. Each time
maintenance or system programming is accessed, the event is recorded in an access log (up to
the last 20 events). This information may be useful in determining whether one of those events
caused an error detected shortly thereafter.
Each event is documented by the time and date of occurrence. The station button (
indicates whether the event occurred from a programming console (if so, the extension number is
displayed) or from WinSPM ( SPMD if direct; SPMR if remote). The SP/M column indicates whether
the event originated from System Programming (

Scanning the Access Log

The last 20 events are shown, beginning with the most recently accessed event. When you reach
the end of the list, you hear a beep and all variable information is cleared from the screen. To
return to the beginning of the list, select
Procedure
To view the Access Log from the programming console or from WinSPM in Standard SPM mode,
select:
→
Menu
Maintenance

System Inventory

If you need to contact the Avaya Technical Services Organization or authorized dealer, you may
need to access the System Inventory screen in order to answer questions that may be asked. The
System Inventory screen shows you the hardware vintage, software vintage, and ROM ID for each
module in the control unit.
Procedure
To view System Inventory from the programming console or from WinSPM in Standard SPM mode,
select:
→
Menu
Maintenance
the module in each subsequent slot)
The System Inventory screen for Slot 00 (the Processor module) is displayed first. When you
reach the display for the last slot, pressing More redisplays Slot 00 information.
SP
and then select
Exit
→ →
System

Access Log

→ →
System Inventory
Error Logs, Access Logs, and System Inventory
2
) or Maintenance ( ).
M
2
Access Log
2
→
More or (to page through the log)
2
2
→
More or (to review information about
) column
Sta
again.
Access Log
2-21