Station Responding Test - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Each button name as shown in Table
Table 3-2. MLX Telephone Display Buttons
Button
Home
Menu
More
Inspct
Each unlabeled display button
9. If any of these tests fail, replace the MLX telephone.
10. Test the Multi-Function Module (MFM) if present.
a. Connect a single-line telephone to the MFM.
b. Pick up the handset on the single-line telephone.
c. When you hear the system access or intercom dial tone, dial *09 from the single-line
telephone.
This connects the diagnostic test tone to the B-channel.
d. Dial 123456789*0#; wait for silence, and then quickly press the Recall button to perform a
switchhook flash.
You should hear a confirmation tone (three beeps).
e. Hang up.
You should hear a ring burst, and the Message LED should turn on.
f. Dial #54 to turn off the Message LED and resume normal operations.
11. If these tests fail, replace the MFM.

Station Responding Test

Beginning in MERLIN MAGIX Release 1.5, you can run a Station Responding Test to check the
connection between an extension and the system. When you select this test from the maintenance
screen, the system sends a request to the telephone at that extension (station), asking for the
telephone's classmark. You can request the Station Responding Test locally or remotely.
The Station Responding Test does not work for tip/ring devices because tip/ring devices
do not have classmarks.
3-2 should display in the upper-left corner.
Display
HOME
MENU
MORE
INSPECT
DISPLAY BUTTON nn ; where nn is 1—10, depending on
which button you press.
Telephone Problems
3

Station Responding Test

3-7