Avaya S8700 Maintenance Manual page 1241

For multi-connect configurations

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Table of Contents

DID-TRK (Direct Inward Dial Trunk)

k. Loop current active — CO not releasing trunk after PBX disconnect.

Occurs when the PBX end drops first and the CO does not release the

trunk within 4 minutes.

1. Verify the interface to the network with a hand telephone set. If calls

2. If unable to place calls or this equipment is not available, check the

l. Late CO trunk release — This event only occurs after the occurrence of

Error Type 513. The CO released the trunk 4 minutes after the PBX

dropped the call. This event decrements the severity (error count) of Error

Type 513, or may mean the problem related to Error Type 513 has been

Verify that Error Type 513 does not occur again. Refer to Error 513.

m. Incomplete Dial timer expired. This error only applies to the TN459 and

indicates a problem with incoming dialing stream. Refer the problem to the

System Technician-Demanded Tests:

Descriptions and Error Codes

Always investigate tests in the order presented in the table below. By clearing

error codes associated with the NPE Crosstalk test for example, you may also

clear errors generated from subsequent tests in the testing sequence.

Order of Investigation

NPE Crosstalk test (#6)

Port Diagnostic test (#35)

Looparound and Conference Circuit test (#33)

Port Audit Update test (#36)

D = Destructive; ND = Nondestructive

are placed correctly, then refer problem to the CO.

status on port using the status trunk command. If active but not

connected, disconnect bridging clips at the network interface.

Check status on the trunk. If trunk went idle, then replace clips. If

trunk is still active but unable to place calls, refer problem to the CO.

Issue 1 May 2002

Troubleshooting