Juniper MX10008 Hardware Manual page 8

Troubleshooting Hardware
5
Restoring Junos OS | 283
Creating an Emergency Boot Device | 283
Performing a Recovery Installation Using an Emergency Boot Device | 285
Alarm Messages | 287
Understanding Alarms | 287
Interface Alarm Messages | 288
Contacting Customer Support and Returning the Chassis or Components
6
Contacting Customer Support | 291
Returning the MX10008 Chassis or Components | 291
Returning a Router or Component for Repair or Replacement | 292
Locating the Serial Number on an MX10008 Router or Component | 292
Listing the Chassis and Component Details Using the CLI | 293
Locating the Chassis Serial Number ID Label on an MX10008 | 300
Locating the Serial Number ID Labels on MX10008 Power Supplies | 300
Locating the Serial Number ID Labels on MX10008 Fan Trays and Fan Tray Controllers | 303
Locating the Serial Number ID Labels on MX10008 Routing and Control Boards | 303
Locating the Serial Number ID Labels on an MX10008 Line Card | 304
Locating the Serial Number ID Labels on an MX10008 Switch Fabric Board (SFB) | 304
Contacting Customer Support to Obtain a Return Materials Authorization for a Router or
Component | 305
Packing an MX10008 Router or Component for Shipping | 306
Packing an MX10008 Chassis for Shipping | 307
Packing MX10008 Components for Shipping | 309
Safety and Compliance Information
7
General Safety Guidelines and Warnings | 313
Definitions of Safety Warning Levels | 314
Qualified Personnel Warning | 316
Warning Statement for Norway and Sweden | 317
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